I don't like anything about this hotel

The hotel was not clean at all, the staff is not friendly, the price of food is a bit expensive and not clean, and the location of the hotel is not close to anything. Most of the time I saw spiders in the bathroom, and also the cleaning staff weren't cleaning the bathroom well every day.

Apart from the minor misunderstanding below, the staff was very polite and helpful. The pool was great and so were the other services. The airport shuttle provided was nice and saved a lot of time.

There was a minor misunderstanding between the number of guests as I was on a business trip and the booking was made through the company. We were not aware at check-in. Then two days later my partner went to reception to leave key for me and lady at the desk started asked quite offensively if my partner is me (it was obvious she's not) while waving with some paper in front of her face. This makes my partner uncomfortable. I do agree we should double check the number of guest as well, but still, room was already twin bed, it was obvious during check-in we are two and we didn't have the slightest problem with paying an extra fee for another person. I believe calm dialogue would be preferred way how to communicate such thing.

the pool

next to a busy road

Lovely hotel, nice location.

Separate toilet in room was dark and had peeling paint on the tiles! Not enough milk in room to make a drink for both of us. Service was slow in restaurant and drinks and food very expensive.

Convenient

The pool and pool area was perfect. Staff were very friendly and the cleaners were very good when cleaning the room although a few more tea bags would have been nice .

Room decor was tired and in need of updating . Wardrobe space was poor . Nowhere to hang dresses and even shirts were too long in the space provided . Toilet was very small and very dark . Improved lighting would help .

The spa, the room, all the facilities

Food was quite expensive and not great

Great breakfast, eggs bacon and sausage. Nice staff

Very Good

nothing