Kaffemaschine Vorhanden

Automatisches Check in funktioniert nicht obwohl ich, wie vom Hotel verlangt , das online Check-in 24h vorher gemacht habe. Teure Roaming Gebühren sind die Folge da ein Check in nur noch per Telefon möglich war. Mitarbeiterin am Telefon spricht sehr schlechtes Deutsch. Nach 30 min Telefonat wurde ich endlich reingelassen...

la posizione era comodissima, accanto ad una arteria importante ma di un paese tranquillo

Forse la pulizia, si potrebbe fare di più

On arrival check in was easy and straightforward, there was chocolates left for us for treat and coffee for coffee machine. The property was very clean and tidy, nicely equipped kitchen, Comfortable bed and clean towels in the bathroom. Also the washing machine and tumble dryer on the site were really lovely and also I found laundry rack on the washing area was really useful. Feels like home. The best thing there was a McDonald's downstairs which was lovely and my kids loved it.

Noise from McDonald's downstairs as people sitting and chatting until late midnight, there wasn't any fan in the property as the weather was very warm.

Check in was easy and the facilities were great. Very clean

The curtains didn’t block out any light. Hard to get our children to sleep when it wasn’t yet dark. Some mould on the bathroom ceiling.

Rooms was good and clean. All basic things were provided with cooking utensils. Location was very good. Parking facilities was available. Overall our stay was very good in this apartment.

The lift was not working during check out time as we have to carry all our luggage from 2nd floor and 1st floor. I have requested to have our both rooms together as we both family got children but both the rooms was in different floor, 1st floor and 2nd floor end which was difficult for us both families.

Location and it was clean

Nothing

All good.

It was a little hard to find since we weren’t expecting it to be on top of a McDonald’s.

Easy to get to

Mold in the bathroom, contactless check in was difficult because I booked 2 rooms under the same name and it would only show one reservation. Dryer did not work.

Contactless check in on mobile app, very easy to use and access

Easy to find and to gain access. The rooms were clean too. Bathroom was lovely.

One room was west facing and the shutters had not been closed before we arrived so the room was very very hot all night. We had to close the window due to the continuous traffic noise barely meters outside. Air con should be supplied if four are to sleep comfortably in the summer.

TV didn't work

Verry good place to start visit around by car.

The location, it is 100 m from Lidl, it is clean, showers are amazing

Online check in, it is so complicated to automaticly get the keys and even worest to unlock the doors. No stuff at the hotel, and that is worest part cuz if you make a mistke there is noone to help and you will make a mistake with online check in...my friends felt like in the Escape movie 2

Nothing great

It is so complex to get the keys especially adding a guest and app for each room. Not an ideal one.

The rooms were neat and clean and the check-in process was seamless

The location was just on the streets and we could hear the cars driving all throughout the night

NA - there is a McDs downstairs

We took two rooms, one of the corridors was smelly

Value for money - particularly for Switzerland. Facilities to cook. Spacious bathroom. Very nice room and would totally stay again.

Having read previous reviews, we knew we were going to be above a McDonald's so that was no problem, but it didn't state anywhere that this was the case... so might be worth writing that in the spec so people aren't surprised when they turn up.

everything very good

The outside curtains open automatically during the night and there is no any internal curtain to protect from the light. This is a real problem and the management doesn’t want to consider it. Smart curtain is not an answer, you shall solve the problem of the light.

It worked... so it was OK.

When a room key comes to your phone, I'm not sure if really all requirements are well described here... something like: - what kind of mobile phone is required? Is this a modern smartphone from some last generation or is good enough also some old fashion phone for old people? - this is Swiss, not part of the EU, mobile roaming can be very expensive, so I don't want to use mobile data in Swiss. Knowing this, does it work if I set up an application at home and already get a key on a trip to Swiss when I do have internet? - what is really required to open the door? Blue tooth, internet, NFC? I was able to open the door with no internet, but the next day app. becomes red on the screen with only one message "No internet" and I was forced to enable mobile data to get the app back and to open the door. If so, please write down clearly that the internet may be required or fix the app. to be able to work fully offline. Maybe it really enough to put a phone close to the door reader but from app. point of view this was not clear and confusing as it wanted the internet. Also WiFi from the room works in front of the room door but not in front of the main entry door. I realized the main entry door was not really locked, so no issue..

Clean, good kitchen, good bathroom, comfortable bed.

If you don’t have internet in your phone, you cannot use the app for using your phone as a key to enter in the hotel. The wifi signal of the hotel doesn’t arrive until the entrance door. Either you pay roaming to be able to access the hotel or you won’t be able to enter. I contacted the staff through Whatsapp, they never answered (it was on Sunday) Someone put the washing machine to work at 22:40 and at 5:30 in the same night! Night from Sunday to Monday. Come on! it is resting time by law in Switzerland, this shouldn’t happen!