Staff were friendly

It felt like a backpacker accomodation not something that was costing $600/night. To be honest I’ve stayed in much nicer backpacker accommodation than what this place offers. Average room, very small bathroom. Quite run down. No heaters turned on in the dry room. Even though it stated it would be warmed at certain times of the day. So snow gear could not dry. No table in the room, so trying to get some computer work done was awkward. Couldn’t even use their lounge area downstairs as it only opened from 5pm. So had to resort to sitting on the bed to get some work done.

Prices

Breakfast

Great staff very pleasant

I booked a twin room with balcony Received a single room no balcony Blankets to small for the bed Ceiling in bathroom cracked and paint peeling Bed falling apart Had to pay extra $40 for a bar fridge

Room was clean enough, decent toilet shower and bed.

Not offering a microwave and fridge as part of your room is crazy. Got told by staff to not cook 2 minute noodles in the kettle because people always do it. Maybe a sign to just include a microwave. Restaurant option is crazy expensive, min $74 per head. Which would be okay if the food was good. 12hr slow cooked lamb, maybe should have come out at 10hrs because it was dryer than the pits of hell. The salmon and the appetizers were okay. However for that price in "fine dining" I expect more than a pan fried salmon on some uninspired potatoes i could whip up at home. Staff were very poor, especially reception. My girlfriend called the reception to get the wifi password and was met with no response. We then texted the mobile number and got given the password only for it to be incorrect. When we replied back stating their password is incorrect we got left on read.... Overall crazy expensive, which on the mountain is expected. But the facilities, staff, amenities and restaurant are absolutely piss poor.

Very friendly staff, very cute little room! It was really warm. And oh my goodness the bed was so COMFY. We will be staying again 😊

Okay

No yoghurt, fruit or hot food. eg Porridge, eggs and bacon

Clean

The lighting system with sensor keep turn on and off, the entire facility is so dark and the included buffet are extremely poor with cereal and toast only