The indoor swimming pool and water slides are great fun and the facilities are very clean! (No shoes policy certainly makes a difference) Nice soft play for the kids up to 12 years old and good bowling area for those bigger. For the adults, there is also entertainment like bingo and quizzes nights and lovely restaurants where you can eat lovely meals.

The house where we stayed it was very poorly isolated and the heaters upstairs were very old, when I tried to switch them on it started smelling like burning, I couldn't open the windows as there aren't, and the velux I couldn't open it as it was pouring down. After 3 days of rain and wind, it started dripping in our bedroom, where we had the phones to charge. They should certainly improve the houses and isolate them, change the heaters, and just make them safer.

het geheel , leuke bungalow, voldoende restaurants, voldoende ontspanningsmogelijkheden

het zwembad kan wat 'opgefrist' worden, te koud water

Leuk parc

Nadat wij het in februari al geboekt hadden van dit jaar, zaten wij helemaal in het laatste huis van het park zelfs het pad was niet schoongemaakt wel erg jammer

Very clean

All the staff were very attentive and polite.

cenreparcs already have a captive audiance; so why charge astronomical prices for the rest?

The pool complex is excellent, including slides.jacuzzi and wave pool with lazy river.

Nothing

The clear advantage in staying here was access to Aqua Mundo & jungle gym next door. The bike hire also worked very well.

Where this resort fails is in customer service and quality, From the very abrupt check-in onwards. At check in, we were not given a map or explained how to find the accommodation. The reception is only open twice a week. Importantly, this means no one is around after hours in case of emergencies or to help with noise (there were people partying until 2am). After two calls to customer service and back to check in I was finally told that we could get no access to the app to make bookings as we had booked through booking.com. This meant going to a self-service booth every time i wanted to make a booking. The activities advertised were misleading: almost all activities have additional costs,. The archery was overbooked so we spent half the time waiting, laser tag was cancelled 10 mins before but good when rebooked. The water sports advertised are simply nowhere to be found; no one could tell me where to hire a SUP, or even which beach to go to - so why advertise these as being offered? The accommodation - it was not clearly explained as to what's in there and what's not ahead of time. For a premium cottage, there was no air-conditioning & the heater was set to 24 degrees without being able to switch it off in summer. There are no garbage bags, 1 roll of toilet paper, no soap, no dish clothes etc. Some services just don't work well. It's advertised you can get pizzas delivered to your room, but it took 4 attempts to finally be advised how to get take away. There are not enough safety considerations for aqua mundo. I fractured my arm falling down stairs with no handrail, no TRAINED first aid people on site, no one supervising rapids at the beginning to ensure safe distances between people, toddlers who cannot swim allowed on bigger rides. No one checked in on me to ask about my arm, no one helped me to get back from hospital. when i asked about calling a cab the next morning, they told me I should have been more prepared.

detached property with plenty open space and built in BBQ. large FF and comfortable beds.

rather a long walk to unpack from vehicle. small kitchen and very narrow stairway to bedrooms. no chopping board or proper food preparation facilities.