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Everything EXCEPT they were SHORT staffed and things were delayed in check out. Not staff fault. The Biggest Issue was the restaurant facility MAGNOLIA had horrible management. I don’t think one server on a Saturday morning following a major concert a block away was smart. Our server JAMIE was doing her best to keep up with the deluge of people…. She was overwhelmed by the number of people who came in all at once. This is not Hotel Indigo’s company but it reflects on them. Hope things change soon. I paid for an hour extra parking to stay waiting for breakfast!

See above!

Great location and very comfortable

No parking unless you choose to valet or pay for street parking which was not very safe. Also it wasn’t super insulated so you could hear people talking outside on the street

There was no breakfast because the cook went home sick which is understandable, but disappointing because it was part of the appeal to the hotel. Also, only reason I didn't give it a 10 was the parking situation.

Location was good.

Stained sheets, no breakfast, key did not work, $100.00 deposit will take 5-10 days to be credited to our account and they asked to pay a supplement if we wanted to check in early.

Overall great hotel! Very helpful staff!

Hotel within walking distance of centre of Spokane. Room was large and clean. Bed comfortable. Checki in staff were very friendly and helpful. Breakfast included.

Location in fairly sketchy area with a lot of homeless nearby. Hotel offered a valet parking service to park car at an additional USD30 per day. We felt we had little choice but to do this due to the area. Breakfast staff seemed stressed and not friendly.

Valet parking was extra but worth it. Room was beautiful even tho the view was of train tracks it was OK. Bed was super comfortable and the Bee Kind brand shower products was a plus.

Would have loved a mini fridge. The downtown homeless people walking around made me nervous.

The hotel was clean and comfortable, with a cool vibe. The attached restaurant was good, with a delicious breakfast. I had a hardy delicious omelette and a cappuccino. The staff were very helpful. Valet parking in a secured parking lot, which is comforting if you leave anything in your car.

The neighborhood felt dangerous. When I arrived I had to wait for over 15 minutes to parking in the valet drop-off area, while 2 cars finished what appeared to be a drug deal. Parking was $30 and valet parking is the only real option because street parking, with bikes on a bike rack and goods in my car, felt like a prescription for theft or damage.

Very clean and rooms were great except a mini fridge would have been helpful.

Kind of a hassle if you need to get in your vehicle to get anything you have to wait for valet but they are quick and very much appreciated still.

Very clean. Staff was lovely. Iris, who waited my table for breakfast was lovely.

Not the greatest location.

This is a beautiful property with superbly friendly staff and great facilities. The property has valet parking.

Owing to the amount of homelessness I’d have never stayed here without this facility. I don’t think anyone should stay without valet parking.

Nicely renovated

Staff honestly didn't look like they worked at such a nice hotel. The valet is $30 a day and the valet forgot to lock my car, it notifies me when its unlocked (which btw they aren't at fault if stuff gets stolen per the ticket thing they give you). So I had to ask for them to go back and lock my car. The shower dripped ALL night long. even put a towel down below but didn't help. For as much as I spent a night I would rather have a pool and free parking. It's not Seattle.

We were there for our roaring 20s themed wedding up the street from Hotel indigo.  It was the perfect vintage theme and we got a lot of good pictures in their lobby and bar. 

The property was great, and the food was good. The only thing I didn’t appreciate was we asked if we could check in at one instead of three so we could get ready for our wedding and they charged us $30.

Room was nicely decorated

Valet parking was full and street parking was amongst group of unhoused folks

Good location in downtown Spokane, industrial-style boutique hotel with very nice styling

Rooms seem to have no or very small windows, not sure why

Historical building with original elements

Location (bunch of homeless in the neighborhood), valet parking only gor $30, no windows (artificial) in our room, room looks nice but cleaning was inappropriate (dust on the beds, baseboards, lamps), no fridge in the room

It was ok, certainly nothing special. Good location if you are doing things downtown. Breakfast was kind of a disaster on day 2. Overall, it's fine, but probably not worth the money.

Location is both good and bad. Off street parking is very expensive. Breakfast was a disaster day 2. Elevator was questionable. Facilities are kind slim.

Spacious bathroom Nice oversized chair in room

Odd lighting placement in room. Not enough natural light.

neatly renovated-classy but not over the top. great beds!

lots of homeless around the property.

Beautiful modern rooms, extremely comfortable.

Great historic renovation. Big rooms. Very clean.

Location has seen SIGNIFICANT increase in vagrants. Unsafe to park on street. Though staff was very helpful, property seemed understaffed. I visited one year ago and the area has become much more sketchy. Sad for such a beautiful restored hotel. Hope Spokane govt. can get a handle on it.

really cool space

nothing

The room was terrific. I like historic old buildings. I like that it's near the performance venues in the area, like the Bing Crosby Theater and others.

Was breakfast included? If so, we were not told anything about it. However, we did happen to have dinner in the restaurant on Saturday night and I do have some feedback. I ordered a caesar salad with chicken breast. Salad was $12, plus $6-$8 for the chicken. The chicken was good and appropriately sized. But the salad was absurdly small for $12. I mean, seriously, not cool. Also, the couple directly next to us rejected their bowl of mussels for not being very good, which was awkward to watch. I am confident that restaurant management can make adjustments to dial things in better. The place feels good though. Lastly, valet parking: it's awkward to pay $21 per day and then feel obligated to tip the valet. I asked the front desk about whether I should feel obligated, and I was told that many/most people don't tip, but that it would be nice. Here is what I recommend: Add another $5 to the per day cost of valet parking, and make it a strict policy to not accept valet tips. That would make for a much less awkward experience for your guests.