la chambre

le petit déjeuner, pas digne d'un 5 étoiles, l'espace piscine en travaux, l'autre piscine HS en travaux aussi, le snack fermé presque toute la semaine... le directeur de l'établissement qui n'a pas la notion de l'accueil de ses clients.

le décor le personnel très gentil

le séjour trop court on a du rendre la chambre tot

la chambre et sa déco ! l'allée principale fleurie !

la piscine est plus froide qu'une rivière ! je n'exagère pas c'est insupportable de rester dedans, on devient bleu au boit de 10 min !!! elle devrait être chauffée pr un si haut standing....

The room was quiet and clean. But a few things i want to mention that's not correct

First we arrived on the airport and called the hotel to arrange a taxi for us. But apparently the staff didn't speak English. They gave us a number. but the request was to arrange a taxi for us. ( keep in mind it's a 5 star hotel) After our second call they arranged a local taxi, he was really nice and during our stay he was our go to taxi for everywhere. When we arrived, the check in was a bit to long, we were hungry and wanted to go asap to the room to drop our stuff and go to the restaurant. On arriving the restaurant we were kindly noticed that is was closing. Instead of a good evening or welcome.( except the girl working there that evening was kind to us) Menu was really small with a few items on it. So it was our first and last diner in the hotel. After we had breakfast we start to realizing that the hotel is not located on the beach as stated on booking.com, there is a busy road to cross. So we regretted for booking this hotel. After a nice day around the island, we returned to the hotel and wanted to watch a movie, but every channel is in French except for the BBC1.. Then we thought, we have a smart tv as stated on their own website. BUT, it is not usable seen the hotelapp running on the tv.. Basic items in room not present in the room only upon request. Water kettle and a iron. but other useless items they have available in the room. No concierge service. No multilanguage staff. No heated pool. I know it's nice to have 5 stars, but if it's the bare minimum.. It's better to be a good 4 star hotel than a muah 5 star. So my pro tip: check your information web wide, adjust as needed and reconsider basic room amenities ( kettle). Enlarge restaurant menu, don't try to be Michelin star restaurant, if you don't have a second option available due renovation. And last important thing, if someone ask for a beer, don't promote a beer from Madagascar, but a local one in a matching glass.

Le petit déjeuner est le seul point fort de l’hôtel

Je n’ai pas apprécié le fait de devoir payer pour rester la journée après avoir passé une nuit à l’hôtel. Les équipements sont vieillissants et pas digne d’un 5*

La nourriture, le cadre, le lit très confortable.

L’emplacement, le calme, propre et le dîner exceptionnel…

Piscine à débordement n’est pas chauffé… bien dommage …

une vue splendide très vert