The location was awesome - walking distance to Arrowtown and cafes. The kitchen was very well set up, bedding was really great except the sleep out, the person who slept their said the bed was really hard. There was lots of space inside and outside. We had a few people come over for lunch one day and we could all sit outside. Instructions for how to sort the rubbish was clear, there was also access to Netflix. It was also great having 3 bathrooms.

I did arrive early and phoned Bachcare 0800 to see if I could get in to put some meat I had brought in the fridge, but they never phoned me back. When I was cooking steak for lunch the gas ran out. I emailed Booking.com and they replied really quickly and told us how to swap the gas bottles over. Unfortunately both gas bottles were empty so I couldn't cook the meat or put the gas fire on (it is winter). When I emailed again on the Sunday morning, Booking.com came back really quickly after contacting the owner and had organised the delivery of 2 full gas bottles. It was really disappointing this had not been checked before we arrived.

We loved this property, lots of room, three bathrooms including the one in the sleep out, just perfect for our family who were in Arrowtown for our sons wedding. Very clean and bright. Could not have been better, would highly recommend.

nothing to dislike

The location was perfect for us, just a 5 minute walk to the centre of Arrowtown. The house was probably one of the best equipped houses we have ever stayed , especially in the kitchen.

It was so cozy. We had 6 adults from south Louisiana and we arrived and noticed the gas fireplace. We felt like we were in a magical cottage. So quaint and comfortable.

We had a leak in the primary bathroom sink. We alerted booking.com on Sat July 8. I sent 2 emails about the issue and I didn’t hear anything back. On Sat and Sun nights the leak was so bad that we were putting towels under the sink to absorb the excess water. Then running to the dryer to dry the towels. With only Two towels it was a pain. We were very concerned abt the water ruining the homeowner’s house. Finally on Mon July 10 our departure date we called the Bachcare phone number. Someone told us someone would come fix the problem. However when we left the property no one had come by to look at the problem.

Great location - very warm and comfortable - everything you needed was there. Location was tops too. All the necessities for a great holiday were provided

nothing comes to mind

great location and well serviced home

Great location. Good sized house for our group of 6, having 3 separate bathrooms was a real bonus. A few spare towels and tea towels would have been good. Sunny outdoor BBQ area was appreciated.

Wonderful location and everything was easy to access and nd find.

Nothing!