Quiet location (expext the church bells around at 20h and 10 h Saturdays), pubibike parking nearby.

After reservation there was no answer at any of my e-mail sent to my host. I tried via booking.com generated and direct e-mail address at the same time. No answer of the emergency phone number either for my SMS. Only automatef mails arrived. Everything very basic. Bed side lamps without bulbs. Some bulbs broken in kitchen ceiling and exhaust fan. Bed matrass grills falling off the frame at sex. Very uncomfortable. Missing normal sized flat plates, no tea cattle. Missing dark out curtain on the small window. Useless hob: it takes 20 minutes to bring half a liter water to boil. It shall be replaced. Missing drip tray at sink. Missing separate bins for plastic and paper waste collection. Missing instructions where to bring the full rubbish bags. Life risky broken hair dryer in the bath room mirror cabinet. Undusted only until 165 cm height. (Eg. dusted exhaust fan top.) Lime scaled shower curtain. 25 minutes walking of city center, you should rather take the bus or Pubibike. No Bern ticket inuded in the service.

Good loaction Clean place Has all the basis utensils

No privacy Very noisy, (including at night). Very uncomfortable bed Annoying neighbours 1) NO PRIVACY - ground floor, Windows could not be open as people passing on the street could see inside the room. Additionally, shared front garden meant, side neighbor will be doing gardening and coming all the way to your window. Again, being able to look inside the room. 2)Skeleton from the bed was not the right fit for the bed (slightly small) causing the bed to make constant noise and faling down. Really uncomfortable bed with thin mattress. 3) 1000k deposit was kept allegedly for leaving the appartement dirty and with rubish. Visited friends so ate 2 days out. Therefore, did not have time to make a mess nor leave anything dirty. Moreover, ended up shortening my stay to 3 nights. Overall, the stay felt VERY unconfortable. I did not feel at ease, and defenetly, did not feel like it was 'my place' for the time I have payed for.

Very tidy and well equipped AirBnb apartment. A good bed and nice bathroom. HSH Team provided a great support, responded quickly, and was very accomodating. I had a great stay! Thynk you so much!

The apartment was bright and well equipped. I liked this quiet area from where you can cycle to Bern center in 5 minutes, or to the fields as quickly.

The location was perfect and the bus station was really near. I also liked the bed which was comfortable (after I had fixed it). In general, the room was cosy.

I would appreciate better communication from the side of the host. I needed a signed invoice for my company and I was waiting for it for two months. I asked for the invoice even before my arrival however I got it after I contacted Booking.com. The first night I didn´t fall asleep at all because of the squeaking bed. After the tightening of the screws, it was ok. I also couldn´t open a cupboard behind the entrance door and the extension cable was put on the bed just behind my head. I think It isn´t very safe. According to the confirmation, it seemed that the washing machine should be a part of the apartment but it was situated in the basin and you had to pay to use it. As a visitor of Bern, you are entitled to obtain a Bern visitor card. However, the host wasn´t able to provide me with the card during my stay ...

Very nice and clean appartment, close to bahnhof and old city center in a nice and quiet neighbourhood. I found inside the appartment all the comfort and ustensils like in a normal home. Very pleased with it, i recommend it.