Good location, no hassle. Just needed somewhere to sleep near the conference centre.

Mattress wasnt the best, but was ok.

Clean comfy and private

Good location

Poor communication from the host, don't expect any help if anything goes wrong. I injured my arm because the chair was broken but they stopped responding and didn't even apologise! Therefore very expensive for the service you receive.

Very good property with all facilities and a group of shops nearby

It was amazing and very friendly owner

Nothing everything is good

Property was cosy, clean and situated in a peaceful and quiet residential environment. It's not too close to the town centre, neither is it too far from it. There is a private parking which was quite useful. Beddings were clean and beds were comfortable.

Rude and Unprofessional Host. There was an email request for ID verification and £150 deposit, made 3 days after I already booked and paid for this property ( for a family visiting me). My main issue wasn't the ‘profiling’ nature of the email, but that I saw the request few hours before check in. The timing of the requests presented some inconvenience to me, especially as they also wanted a copy of the ID for my guests too, who were already on their journey into town. I suggested that the host should have let guests know such requirements beforehand, not days after a seemingly-finalized booking. Her dismissive response was "you can cancel if you want". At a few hours to check in, and my guests on their way, I found her response rude and uncaring. __ Poor communication. After I sent the ID and paid the deposit, my email, then calls asking the host to kindly confirm all was clear, got no response. By check-in time (4 hours later), I still hadn’t received a confirmation, which left me worried and scrambling, as my guests had arrived and still wasn't sure if I had secured a place for them to sleep that night. Eventually, I got an email with the access code, 7 minutes after when we should have officially had access to the property. __ Made Guest Feel Uncomfortable. Around 8pm, my guests noticed a stealthy car and male occupant (who I believe was from the host), parked opposite the street, observing the property for over 2 hours. Such behaviour at night and on a quiet street, was borderline intimidating and discomfiting for my guests (a couple and their two kids, both under 5 years). I can understand a quick drive-by check, but a 2-hour surveillance campaign outside the property was unnecessary. __ Broken Living Room Furniture.

n/a

n/a

It is was fantastic. They gave us option of having tea or coffee as well as using things in the kitchen which was very good of them. Unfortunately, hot drinks is not our kind of thing but we very much appreciate the good gesture. The exciting thing about the location is that it is centrally located - just few minutes drive to town centre and Wicksteed park.

One of the chairs in the living room has a broken back. It needs fixing otherwise the living room is superb!

Easy access via key box and communications all clear. Location perfect for our needs (at the sports complex for a weekend competition), near shops and great quality fish and chip shop. Double beds both very comfortable. Airing cupboard very useful. Fast efficient washing machine to turn around sports gear. Nowhere to unpack clothes to but didn’t matter as only stayed 2 nights so lived out of our bags. Will definitely use this property again.

Not enough seating in lounge for 4 but moved a chair down from bedroom which worked ok. Single bed too uncomfortable so kids in the end shared the double (luckily they didn’t mind). Bathroom doorlock upstairs needs attention knob came off and needed someone from outside to help me escape by pushing the cylinder back. No small/side plates in kitchen. Shower needs a new hose (was taped up but leaking badly).

Clean and pleasant stay

Number of people staying was reduced, but could not reduce the price of the room

Good location, nice pub and thai takeaway very close by. Kitchen has all the essentials. Comfy beds.

Decor was a bit tired, could do with a lick of paint. Some areas not very clean

Friendly team and easy access to local shops

Stayed with the host previously at another property and it never disappoints, was a nice quiet area for me and my colleague to stay at as we had work locally in the morning, host was very helpful on the phone and polite. Will be definitely returning to the property in the future!

kitchen facilities were ok. beds comfy

the settee was too small and not very comfortable. the guest booked in after my stay turned up asking for a viewing of the property..