As a party of 4 couples we enjoyed our recent stay at Atlantis- with a few caveats. The location of the house was great, and grounds and neighborhood are beautiful. The layout was wonderful and kitchen and bathrooms are well stocked with towels and all cooking and serving necessities and everything was clean. The house, however, does need updating and some overall maintenance. The pool and hot tub system seems dated and inefficient. And directions are unclear and extremely confusing. We had a cool week and had issues with heating the pool and hot tub the entire week. We also had issues with the freezer, internet and the entrance lock on the separate casita bedroom. Management was very responsive- and did work quickly to resolve our concerns by sending someone several times to correct the issues. However, the door lock on the casita still did not work properly, internet was sporadic (at best) in the casita, the freezer did not work to capacity (soupy ice cream), and the pool and hot tub never seemed to function properly for the entire week. The house itself is also in need of some minor repairs (holes in walls, many chipped floor tiles, broken blinds, etc.) And while communication throughout the week was excellent- the actual written directions/communications in the house for TV’s, pool, hot tub, etc. need updating and are not clear. For example, when someone came to fix the internet he couldn’t even find the router, and when we had issues with the pool he was able to correct the temperature to adhere to the written instructions left in the home- but we were told the written directions were incorrect and they would be removed after we left and the temperature would not be honored as it was too expensive. Overall, we had an enjoyable week and they were fairly minor inconveniences- but Atlantis could use some updating to be considered a 5 star stay.

Good things: Location, size of house, layout of house, view, very nice and well stocked kitchen, views are great, neighborhood very nice. Security good. Nice pool. Billard table. Ping Pong table (not level, but still fun). Bigger things that shouldn't happen: Blind in main bedroom had major tear, so not much privacy. Hole in back bedroom wall due to no door stopper. No fitted sheet put on casita bed. Sheets and pillow covers wet in two rooms. Towels folded, but wet in cabinet across from washer dryer. Cold water faucet in Casita doesn't work well. Offered early check in or check out for $150 - Never heard of that before. A big turn off. Not guest friendly... Smaller things that could be easily fixed: - only one small hand soap per bathroom. No towel bars in master bath for shower towels. Not enough bath mats, and we had to search the two we found. Patio way too cluttered with chairs. Generally not great housekeeping, some dirty tables and dirt on floors. Summary: Could be really nice house, but too many issues to give it a high rating.

First, the pin on VRBO is not in the correct house. This is one street away from where it shows on the map. This is probably not a big deal for most renters, but we were one of four homes that were getting rented for a friend’s 50th and we wanted to be close to the homebase House onLegends Way. The ping-pong table is not set up at upon set up is not in good condition at all. The bocce ball court is small and not level, the gameplay was not very good. The pool table is also small. The pool cues are in disarray. The pool table is not sturdy, needs legs to be tightened . Not a high-quality table at all. There was only one TV remote for the family room. We could not get the TV in the Dining Room to work. The pool, rather the spa, was difficult to operate. My friends could not operate it with the instructions and remote provided. Luckily, I have the same type of pool system at my home so I was able to assist without the remote. The house has a good set of bones, but has been overly used and not maintained very well over time. The linens were nice. The home was clean upon arrival, check-in was great, the taxes and fees were exorbitant.

We had a great time! House was stocked with everything we needed. No complaints. Thank you!

What a great place to stay! Everything was perfect for our golf trip

This was an absolute living nightmare & the mgmt. company is HORRIBLE! Where do I begin? * No early or late check in's - They charge a fee for it. * After declining the early check-in option for additional funds. We show up 5 mins after the allowed normal 3pm check-in at the gate - To find NO names for the house listed with guard gate. The mgmt. services prefers to not speak with anyone on the phone & only will text you back. I couldn't get this resolved for over 40 mins at the guard gate. Standing in 115 degree heat with the security. Our entire party by this time showed up .. The gate was backed up, kids in the car was a nightmare. * We finally get in & pull up to the house to find the mgmt. company van IN the driveway. They couldn't pick up the phone to help get us in the gate but are at the property? I knew this couldn't be good. * With no courtesy heads up - We open the door & they are nowhere done cleaning the house/inspecting it from the previous rental. I am like thinking let me get this straight you tried taking more money from me yesterday for an early check in & you cannot even get the place done for the normal check in? The mgmt. company also KNEW we were at the gate bc of that ordeal. My husband believes they may have taken our name off the gate to stall/buy themselves more time to get the property done. Regardless, when you know guests are at the gate & already having issues w/the start of the vacation - you may want to drop in a text .. Oh by the way the house is not ready either. * I ask the property mgmt individual what is going on? Where is the communication on this with the house not ready? We have not only wasted 40 additional mins. at the gate to get to the front door & planned our whole day around this but then to walk into this? This was a huge ordeal at the house when we got there. * The house was also a SAUNA to make matters worse! * After an 1-2 hrs of back & forth trying to play this text game with the mgmt. company begging them via text to call me to sort out. I demand the gentlemen that is in front of me from the property mgmt. to get a LIVE person on the phone to explain. The house was in horrible condition. Missing bedding and pillows. No TV remotes in any of the rooms, ones found did not have batteries. Pool dirty, broken tiles, holes in the wall, tape on the walls, horrible smoke smell & paintball marks on the wall. Unfortunate but the house is just TORE UP & USED & FEELS USED!!! Gross & needs a revamp.

Loved every aspect. The pool table made the vacation entertaining and we stayed in the pool all day. Beautiful property and rooms. Large Open spaces. Would definately go back again!

Our family enjoyed celebrating my mother in laws 97th bday at the Atlantis property. We travel every year to Palm desert and never been disappointed with the homes we choose. The house was perfect...no issues. Thank you!

We rented this house for a golf outing trip. We played at a couple of PGA West courses, then did BBQ in the backyard, enjoyed the Jacuzzi, and play games together. It has everything that we need. Checking in/out was very easy. Will definitely do this again!

Pros: Awesome place to spend a weekend with friends and family. The pool was heated, the jacuzzi worked like a charm, and so did the fire place and grill. The view was great - It was a Par 3 for one of the PGA West courses. Also very close to the other courses if you plan to golf (excluding Mountain Course) which is a 15-20 min drive. Cons: Flood lights didnt work so when we were grilling in the back yard and we to bring out some standing lamps and used our cell phones for lights. Also, there was a painting missing in one of the rooms and a broken handle to the back (but oddly all the doors had handles on them). Overall, I would definitely go back again for another golf outing weekend.

This house was perfect for our couples golf trip to Palm Springs! This house was well equipped to meet all our needs! The hot tub and pool were amazing. We would definitely stay here again!!

Service was great. Thank you

Great

We stayed here for a girls weekend - everything was great. Would definitely go back.

On the golf course, nice pool, very clean

We had a great time at Atlantis. It was a good fit for our group and had everything we needed for our stay. It was exactly what it looked like from the photos and everything went super smooth from check in to check out. Would definitely stay there again and recommend to friends and family.

Plenty of room for 8-10 people Comfortable and clean. We all had a great time!

We had an amazing stay at this gorgeous house! The house had everything we needed and beds were comfortable. The pool and spa was our favorite hangout, loved the water slide and enjoyed watching the golfers. Easy communication with the property mgmt, and would love to stay here again!

The property was exactly as advertised, clean and bright, providing plenty of room for three couples to comfortably lounge, play, cook and dine for a week away. This property and the entire neighborhood are situated in a beautiful area that was impeccably maintained. We would highly recommend it for a similar sized group looking for a relaxing, fun getaway.

This property is great for pool and golfing fun, is exactly what you expect from the posting, and it’s pretty turnkey. There aren’t tons of instructions and things work as stated. There aren’t a lot of wine glasses and the gardeners came very early one morning with their blowers and woke us up but those are the only two complaints. Pretty great long weekend!

We were a group of 10 (ages 6-70). Perfect for everyone. Couldn’t get the kids out of the pool. Pool heat was great, didn’t work for one day but was repaired real quick. Beautiful, spacious, and clean house, amazing views, clean neighborhood. I would definitely stay here again. You get exactly what you see in the pictures plus more. Great communication with property manager.

We loved this property. The house is beautiful , clean and well stocked. The beds were comfortable and the towels and linens were wonderful. The pool and spa are fabulous. We also enjoyed the putting green, ping pong, bocce ball and pool table. Perfect retreat!! Can't wait to go back again!!

The property was excellent and provided everything we needed. The home was exactly as shown in the listing and everything was in great condition. There was no shortage of all the necessary items for a lengthy stay: towels, dishes, etc. were all provided for. The pool was excellent and during the hot times was obviously the focal point of the action. There were a few negatives that we had to overcome that would have made the experience a bit better and I’ll list those: 1. Way too many bugs in the home!! Flies and gnats were literally everywhere in the kitchen and main living rooms. We had to buy some Raid spray and put up fly traps which took care of 95% of the flies but it was a literal infestation when we arrived. 2. Not all TV’s were set up to be used so some bedrooms couldn’t watch television. 3. Garage door opener wasn’t initially available and had to be hooked up by a maintenance technician. 4. The house has tons of light switches and remotes but nothing was labeled as to what controlled what. This would’ve made everything much easier during the first night as we fumbled through light switches and remotes to turn things off and on. Most of these things can be chalked up as minor improvements but the bugs, and particularly the flies, in the house must be taken care of. This should not be left to the renter. Overall, the stay was great once we overcame these issues.