TODAS LAS INSTALACIONES ESTUVIERON MUY BIEN

QUE HAY VECES QUE LLEGA GENTE MUY ESCANDALOSA, PERO TAMBIEN COMPRENDO QUYE SON COSAS QUE ES DIFICIL CONTROLAR

De las instalaciones nada

Ya conocía tecolutla años atrás y está ocasión me anime a alojarme en este hostal ya que en las fotos que suben de sus instalaciones se ven bien y la realidad es otra la alberca super mal, el agua estaba muy sucia en el fondo de la alberca está la imagen de un pez y ni si quiera se veía de lo sucio que estaba el agua, la atención por parte de recepción mal, no hay empatía por parte de los empleados en la reservación que realice nunca mencionan que es con ventilador la habitación así que si piensan alojarse aquí, les sugiero chequen eso, yo tuve que pagar 500 pesos de más y al querer realizar el pago con tarjeta la recepcionista no quiso cobrarme con tarjeta que porque no servía su terminal, y en realidad fue lo de menos sino su actitud. De verdad no entiendo cómo hay gente que recomienda este hostal, me hace pensar que son los mismos empleados de ese lugar o familia de los dueños, si de verdad me anime en su momento en alojarme aquí fue por las recomendaciones que había de dicho lugar pero la realidad es otra, y cuidado con los lineamientos del hostal ya que hasta te hacen reciclar las toallas (no te las cambian) pésimo servicio...

Air conditioner, location & cleanest

The rules about bath towel & pool area cleanest

Central location. The room was large and the staff kept the place extremely clean. The pool looked great but unfortunately it was cold and rainy the 2 days that we were there so didn't use it.

The WIFI connection was weak, didn't work in our room, & only worked sometimes near the lobby. The room needed repairs: the door wouldn't opon fully, the light socket over the mirror is the bathroom was broken, & if you plugged anything into the electrical plug near the bed, it turned off the main light in the room. There was no shampoo or hair dryer in the room. The beds were extremely hard & uncomfortable. There was a construction site next door where they blasted repetitive music from 7am all day.

We were there midweek so it was very quiet and stress free. Comfy bed great shower nice seating outside. Very easy to find and plenty of restaurants and bars close by. We enjoyed the pool and it was probably a 5 minute walk to the river and just about the same to the sea. The lady who did the room every day was lovely.

We really didn't need it on much but the aircon unit was noisy.

Clean, well located

Internet access was slow and constantly interrupted

Very nice staff, 24 on 24. Great warm swiming pool. A water tap with normal and cold. Parking lot. Over 3 days we stayed, daily cleaning and even change of covers. Big room with king size bed, hot shower and our own covered table to sit outside. The pool is only some steps away.

Be carefull with food you buy on the beach especially when its hot.

Not applicable

shower Towel is small