Clean, private and peaceful

A stove or oven wouldve made the stay more convenient

Excellent location

1. Poor safety - elevator broken at one point and alternative stairway access available to public 2. Poor cleanliness - item found in bed after 2 consecutive cleaning days 3. Overpriced - average facilities for very expensive stay 4. Poor advertising - decor in pictures not present in room during stay

Just the fact that I had a roof over my head.

For starters, the electronic key/card wouldn't open, I reported this and was given a door key. I had two very uneven single beds that were put together, I requested a double or king as I am 1.95 tall as this was not adequate but my request was not considered and I was not helped. On the second day seeing that the bed story was not going to be resolved, I made a request for at least a bigger bedding and the duvet instead of the two small or singles and I was told that they will see what they can do and nothing was done. I left this alone, and finally, this is an old building however the building was not clean, there was grime between the pipes and on corners. To top it off I then killed a huge cockroach on the morning of the ladt day. This was disgusting for me. The lift had a very bad smell. I had to tolerate this as I could not find anything around due to the weekend being a Sanlam City Marathon weekend.

Everything, great location. Super friendly staff. Best value for money.

Room was a little bit cold, but not a big problem. Not a good view. Very basic, no luxuries or extras.

Absolutely everything

Nothing

Excellent price, great staff and perfect position.

Loved everthing nice and cosy

The location was good but hotel itself wasnt great.

Beds were not comfortable, no blankets on the bed, rooms need upgrade, founds hairs on the bed, bathrooms are old as well

Nothing

pictures are misleading

It was clean and excellent location.

I found it was convenient having the restaurant down below.

Staff friendliness

Facility

is close to the shops and the beach

the lift is in a restaurant

Liked everything about it. Friendly stuff Love that loadshedding wasnt affecting us

The rooms did not look likw what was on the website The television had less channels fridge seemed not to work The phone didnt dial to reception had to walk there.

The location was lively, and the restaurant on the first floor had good food. There are also many other places to eat in the area, and it's in a good location to visit the beach from. The rooms were also really spacious for the price, with a TV that could show youtube and netflix on it. Since I got sick, the last part was pretty handy.

The generators did not run at night during loadshedding, so it could get quite hot. The drain in the bathtub didn't close, so we didn't get to bathe. Showering still worked fine though. The double bed was two beds slid together which meant they could slide apart easily during cuddles and trap one of us in the dark abyss. The wifi was rather spotty, but you could still browse and such on it.

The exceptional helpfulness of the staff.My husband is wheelchair bound and everyone made us feel very welcome and went out of their way to assist.

That we could not stay longer

Nothing.

Everything. The website images are misleading. The access and lobby are impossible to find. The place is dirty and in disrepair. The rooms are shoddy, the shower leaked, the entire place needs a clean.

what a wonderful reception area and welcoming people working there!! also loved the comfy beds and spacious rooms. loved the location, restaurant downstairs

WiFi was never great for me. had to do video calls and always had interruptions and super slow speed..