The food, evening meal and breakfast were very good. Staff were helpful.

The room allocated smelled of sewage. Complained at reception and they offered an air freshener. Not happy with the air freshener option and asked for a different room. Was told they were fully booked but we asked if they could check again. They found one last room vacant which was next door to the first room. This fortunately didn't have the sewage smell but was a disabled room which had a very slippery shower floor and awkward toilet and sink for non disabled people. The bathroom sink had some grey gunk around the back, fortunately had some antibacterial wipes with me to clean the sink thoroughly. Recommendation is - if you do decide to stay make sure you have the anti bacterial and anti viral wipes as it is not clean.

Most uncomfortable bed I ever tried, had a really painful back after staying here.

Convenient location

Cold! Extremely cold in the room, however the staff gave us a battered old electric heater which helped Hotel is run down and in need of maintenance and repairs in many locations. I cannot believe this is a Ramada hotel branded destination. I believe that using booking.com you are given the worst room which has to listen to the corridor door close all through the day and night.

comfortable , good location

The lift did not work and had to carry case up several flights of stairs to top floor, I was not warned or offered a lower floor and when I raised my concerns , the issue was not acknowledged or an apology was not given. Felt that i was not respected. The response of the desk manager has made me feel like i would not use a RAMADA hotel again.

Sijainti, yleinen ilmapiiri ja aamupala

Huoneissa ei toimi wifi! Se kyllä toimii käytävällä hyvin mutta kun menee huoneeseen niin lakkaa toimimasta. Jos majoituspaikka haluaa tutkia asiaa niin olin huoneesa 9

First room - no water, toilet would not flush, lights not working. Moved rooms. Bed lamp hanging off the wall, TV hanging off the wall, shower was just a dribble of water, curtains hanging off the tracks. However it was very clean, bathroom spotless, bedding spotless. Clearly have very good housekeeping staff, shame they can’t focus also on the finer details. Absolutely no life in this hotel at all.

No life to this hotel. Do not visit if you want a great few days away atmosphere

Location

Old and dated Broken lock on door. Felt unsafe as a female. Fan in bathroom not working Huge clumps of hair in room Spiders Stain on curtains Most uncomfortable bed EVER. Worn mattress

Very nice english breakfast

Someone broke into my van, while parked in the private car parc of the hotel

Someone almoast stolen my van from the hotel car park

Had everything we required,breakfast was very good.shower was very good ,staff on reception,very friendly and welcoming

Nothing it was as described

My room was ok and clean

Just the internet connection was very slow

Nice and clean

Not enough pillows

Staff are friendly, room was large and plenty of parking

Mattress was a bit tired. Aircon did not want to play and breakfast did not cater for gluten intolerance very well

Value of room was decent

Bathroom bit cramped. Restaurant not 24hrs

Location

Bed wasn’t very comfortable

Perfect location just off M5...next to an Aldi which is always a bonus! Tea/coffee in room which you don't often get in budget travel places. Bed was comfy.

Room looked like it hadn't been decorated in years. Wall lights not working, fittings loose. Skirting all around room grubby. Bathroom also grubby despite obviously being cleaned...but tiles/shower fixing etc were grotty. It did the job to break up a long journey...not much else to say!

Window did not close properly so noise of M5 could be heard Bathroom had a leak from behind the toilet