Very nice hotel. Good wellness (sauna is naked wich isn't our thing), but the swimming pool is nice and relaxing. Free water and tea. The food in half pension was excellent for a great price. Great breakfast and very kind staff. Room was tidy but a bit tiny. Nice little things extra in the room (candy, bottle of wine and water, mask for sleeping, picknick bag,..).

We stayed in the guesthouse. So everytime we went to the wellness or restaurant we had to do al little walk outside. Not so much fun when in bathrobe and it is raining and cold. Not all staff spoke english but we maneged 😊 Bathroom was a little small. Hotel is a little outside of the centrum of Cochem, but it is a nice walk to the city centre along the Mosel river.

Our room furnished in an old fashion style. It was the Annex.

Staff really cares to make sure you have a good stay. Nice spa. Good breakfast. Kind touch upon check out to give a small food package for the way.

Wanted to charge me missing umbrella, which makes you feel like a thief. Didn’t get response after explaining I didn’t take any.

Very nice staff, good breakfast, good location with a magnific view.

the cleanliness is absolutely fine , breakfast is perfect,location is great

the dinner was a bit less served in the plate

The spa area looks very nice and clean. Also had a massage which was good and the staff at the spa was very knowledgeable. Breakfast had a good variety and was delicious!

- when we received the massage, you could here kids and guests very loud from outside. While the massage was good, it was not very relaxing. -As other people have reviewed, Nowhere here was it mentioned that the rooms at the annex had LOTS of stairs and NO RAMP OR ELEVATOR!!! BE AWARE BEFORE BOOKING! My mother has 2 prosthetic knees and it was awful for her having to walk up and down these stairs. when questioned if we could please have a room in the main building, they wanted the $70 difference. While the Hotel is nice, it's NOT worth over $200 a night. No view and not in walking distance to restaurants, sightseeing etc. When we told the front desk that they should mention no stairs/elevator is available, they said very rough "IT IS MENTIONED!" i immediately went on booking,expedia and priceline- nowhere is it mentioned. In the customer reviews it pops up, that's it. Best part though, instead of apologizing for the miscommunication, they said -quote- "if you're unhappy here we do not want you to stay here, we are happy to assist you in finding another Hotel" . Definitely won't return. There's many other/better options in Cochem.

Breakfast and dinner was fantastic. Super nice staff and very helpful.

The shower was small and the whole bathroom was soaking wet after you were done.

The spa area was fantastic. The rooms were great, and services from the reception had that little extra that makes you remember them.

The dining had no childrens menu, and the dining option was overall very limited. Traveling with children will be complicated in this area. The hotel could have provided better information about this and suggestions on where to go for dinner with children.

Excellent !

It was a luxurious stay with everything we needed available to us. The staff were super friendly. The sauna area was wonderful and the wellness centre is very professional. Daily events are organised for those interested.

Having to leave.

I like everything. We have a wonderful experience.:)

Nothing..

It was very neat and comfortable. The facility of the hotel was Ok. However, I expected more machines for the Gym...

The staff were ok but they could be more friendly.

Lovely breakfast, dinner, swimming pool, quiet area.

Expensive small one person room with no Airco ( 165 euro for a tiny little room ) when it has been 32 degrees all week... This room was overpriced. I came with my mother and my sister and I gave my mother my room, on ground floor which was huge in comparison with the little room and had airco. My sister had a standard room, also no airco, but at 185 euro it was compared to the little room much better priced. I would expect all rooms to have airco, in a modern hotel this is the 'normal' thing. I have stayed already several times in this hotel, in better rooms obviously, but in this case I needed to take what was left and these two rooms were below normal standard. I travel a lot, professionally and privately, and I know very well what is a 4-5 star hotel standard. I do like the hotel, don't get me wrong, It is in a quiet place, the restaurant is fine if you can dine outside, breakfast buffet is fine, and the pool is really nice, but I was not ok with the pricing of this tiny room.

Breakfast, view, location, we slept very well, apples at the reception

Staff at breakfast who didn’t speak English. Bathroom was ok but a bit spartan

Friendly staff, wonderful sauna/spa, great breakfast! There was some renovation work in the main building, so we received a free €30 spa coupon per person. Really great service!