Le personnel sur place est vraiment génial. Mais après un vol de 15h et presque une heure pour traverser Lima, je découvre une chambre donnant directement sur l’accueil et dont les rideaux sont uniquement ceux pour obscurcir la pièce. Donc soit on reste dans l’obscurité soit on est en vitrine face à chacun personne qui passe. En plus du bruit bien sûr. J’ai demandé à changer et j’ai eu une chambre à l’étage sans me prévenir que je payerai un supplément ni que le lendemain je devrais la libérer. Vers 21h on m’a dit de retourner dans la chambre à l’entrée. Autant les personnes sur place étaient compréhensives que celles que j’ai pu joindre étaient complètement désintéressées et impolies. La chambre a l’étage est restée inoccupée pendant mon séjour. Et ce fut tout un drame pour récupérer le supplément. Tout à fait l’impression d’être une carte de crédit plutôt qu’un hôte. Dommage car l’emplacement est top. Les chambres/appartements sont vraiment bien équipés mais pas du tout isolés , donc bruyants surtout quand les autres hôtes font la fête ou parlent fort sur les balcons qui ont tous vue les un sur les autres.

Voir le texte précédent… Car le bien et le pire sont entremêlés Management!!!!

The property is really nice, you have all the essentials for short/longer trip. The view of the ocean is just steps away, it’s located near a passway filled with restaurants and bars. You can also cross to the beach by going down around 10 minutes.

There is a coffee maker but no coffee. I would suggest to sell coffee pods in the vending machine.

Convenient and spacious

The location was great for exploring the local area. The apartment was spacious and modern.

The address on Booking.com for the property was incorrect, meaning that we were taken to the wrong place! This was extremely frustrating as we had no Wi-Fi and no local currency yet. After speaking to the customer service team they booked us a taxi, which they said initially I should be responsible for the charge. After explaining that this was not my error they did organise this for us. Upon arrival to the apartment, 5pm local time, we were told the apartment wouldn’t be ready for another 40min and at this point I did loose some faith in what we had booked. In fairness they did arrange another apartment for us which did suite our needs and we enjoyed our stay.

its a clean nice apartment.

VERY DECEPTIVE PRICING BEHAVIOR! They show their price as much lower £25, to look very competitive. Email confirmation all say they will charge £25. Then they charged £45 at the end (80% higher!!!). Turns out there is a grey small text for cleaning fee, that only appeared once in grey small text. not in any confirmation document. When I said that I would cancel it because I didnt plan to book such expensive place, they said they would charge £25 anyway.

We didn’t have a breakfast!!

The room smelt slightly damp. The apartment seems slightly tired compared to the photos.

Modern decor Easy check in Good service

Room location Was to close to reception, Unknowing details about room cleaning or clean towels for a 4 night stay

it’s clean, and people in charge are very nice

hot water was limited, light came through curtains and lot of noise