The view mainly but overall great.

Oven no instructions.

Apartment was perfect easy access to centre of city

No complaints

Central, self catering

Great location

Easy entry instructions and everything provided for you. Would use again

Nothing

Location, hot water. Quiet

Dark, cramped room for two people. We had to switch the light on as soon as we entered the room so that we could see. Even in bright sunny days. No view (only a wall). No air circulation so had to keep window open. Noisy fridge very close to the bed. There was only one fork so had to buy cutlery. No instructions for cooker. Kitchen area unusable for cooking. The room did not look like the photos we had seen on booking.com. I tried to contact Stephen Westall on evening of Sun 6th. No response. Tried to phone him on Mon 7th and then sent an email to the address he had left on his voicemail. He made no offer to change our room. He offered to refund our cutlery cost. On his own website, his description of room 10 is fairly accurate but this is not a deluxe room and does not match the description on booking.com. We had to dance around each other when moving round the room. Ridiculous for a 5 night stay. We feel sadly let down. We have used booking.com many times and have trusted that the information is accurate. I have taken various photos but will keep them for a further complaint.

It was central

The room was alright but going frew a close with bins and bus drivers standing smoking it was and no body was there it was all done by email .

The view from balcony

Well I'm disabled and suffering chronic nerve damage to back and legs and wasn't told I had to go up 60 stairs to get to apartment I thought there would have been a lift or help as there is a desk there but no one was ever there plus my wife suffers fibromalegia and her legs have swelt up due to goin up and down them stairs then it was a nice room but bed was so uncomfortable as the springs were coming threw and didn't help ny back at all not a good sleep plus the bathroom shower was not clean they were hairs fom last person plus stains on toilet plus no microwave and no disabled blue badge parking had to pay £34 pound for my car to be in the multi car park but I'm a blue badge holder so was not happy as a good walk from there to apartment so had to come home Sunday as my back and legs were that bad I couldn't stay another night so I left around 2pm Sunday as was so uncomfortable and not good for me or my wife her legs are bad due to all these stairs I said I was disabled person b4 I went up but no mention of I had to climb all them stairs with no help from any staff as was always closed the bottom of the apartment's were the bit you're meant to sign in so it wasn't a nice experience as suffering in pain so is my wife but for wat I paid defo not worth the price the view from balcony was the best feature but having to come home early and it was our 11 years wedding anniversary and it was spoilt due to these issues I'm gutted as not enough information especially with disabled people as if I knew I would have to climb them stairs up and down plus the bed was so uncomfortable with springs coming threw I certainly would have went elsewhere and not spend over £400 to come home early and In pain defo gutted I paid that much

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When we arrived at the suites the outer bins were overflowing onto the floor, we couldn't get into the actual apartments for 10 minutes because the instructions were inconsistent as they gave us 2 pins in totally different places. We then entered into the apartments, and there were no staff to be seen and letters piled up at the reception with no one on site. There was also a trash bag full and toed up in reception. We then got to our room had the same issues with the pin codes when entering. We then got into the room and the door handle was barely attached and you could see the screws. There was chips in the floor and the boards weren't connected together, all the walls had marks on and the toilet door was dirty (seemingly faeces) and the window was covered in clouded film so you couldn't actually see out of it. After 10 mins of deciding if we should stay we decided to book with another hotel

Perfect view throw terrace

I like the place and every thing but the entrance of the building was were the building trash yard with the smell of trash and there is no cleaning service during stay only when check out

The entrance and cleaning

Location with balcony.

Badly damaged mirror in apartment. Not much thought put into layout of both rooms. Seemed to be designed for people under 3’ in height. Couldn’t sit up in bed due to slope on ceiling so little point in having tv opposite! Shower grout and silicone need cleaned/replaced as manky! Cleanliness could have been better. Decor was fair.

Very central and an ideal starting point in a lovely historic part of Aberdeen on the doorstep of local shops takeaways and restaurants

location, spacious and bright with large windows and industrial view of the docks. Very clean

table/furniture little bit dated and kitchen looking slightly tired. outside of main entrance door lots of rubbish strewn about from bins so not very pleasant but not necessarily anyone’s fault

Nothing

Apartment described as deluxe yet it was less than 30 sq metres not as advertised. In the corner was the only window 4ftx3f with frosted glass obviously hiding the dreadful view of a broken TV aerial and roof covered in bird poo. Walked out as soon as we entered and found somewhere else to stay. No compensation offered by owner, disgraceful

location

tired and no parking

Fabulous Apartment. Great Central location. Really comfortable cosy and spacious Fully equipped self contained kitchen facilities for as and when needed. Very lucky to have discovered this hidden gem

A small desk chair would have been handy to make use of the impressive work desk if needed to use for paperwork etc. However, everything was fine. Really felt homey

Fantastic location. Nice panoramic view. Very good supply of kitchen utensils.

The furniture is a bit worn off, and pillows are not quite comfortable (but still OK)..

Amazing location lovely clean apartment and balcony

Alot of steps up to the penthouse flat, an extension lead so you could plug your phones in directly beside the bed would be beneficial. Other than that perfect

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excellent location good size and great balcony

shower door requires repair as a number of rollers are missing. couple of things could do with maint.Door frame to balcony is badly rotted and detracts from the overall great standard

Excellent written communication prior to my arrival, describing the location of the apartment and how to access it. I loved the information about where to park, very much appreciated. This lovely apartment, located centrally, was in tip top condition. Kitchenette, bathroom, bedding, storage facilities all fabulous. Wifi access details were provided; internet connection was stable throughout. There was a bottle of red wine on the table as a welcome treat, a nice surprise. Thank you.

Nothing.

Very comfortable. Perfect location near shops, restaurants and bars. The complimentary wine and sweets were a lovely surprise. Easy check in.

location

January… Scotland, definitely need heating!! unfortunately that wasn’t to be, we messaged quite a few times for help and only got automated replies!! Penthouse … more like a fridge!! Separate toilet was also the same … came home to have a shower in warmth! Don’t think bedding had been washed, lipstick on pillows and long hairs over sheets. Awful, what a waste of money