Clean quiet

Needed more instant coffee

Nice continental breakfast and friendly hosts with good knowledge of the area for sightseeing

Nothing

We loved staying here, its a beautiful old house and made for a fantastic base for seeing the town. The staff were lovely and John puts on a great spread for breakfast with both excellent tea and coffee (greatly aprpeciated and not often found on the tea side in France). Our rooms were so spacious, the beds really really comfortable and the shower was so refreshing after being our in the heat, as was the air con. Will look forward to staying again on my next visit.

Absolutely everything! We thoroughly enjoyed La Maison de L’Ambassadeur and our hosts went above and beyond in making our stay a special one.

Gorgeous place, lovely owners, great location.

John and Jane were very hospitable and accommodating. Knowledgeable on the area. Close to the airport which you can get a shuttle for 6€ or a taxi for about 13€. If you want a taxi you need to call one or get information in departures to call for you. We could not get Uber there. The house was lovely clean and comfortable. Decorated beautifully. Continental breakfast was excellent. Location is perfect for walking around with plenty of restaurants and over the bridge to the medieval castle. Or there are free electric tut tuts. Loved every minute of or stay from Friday to Sunday.

We loved everything.

Location was central to town but quiet street. Very handy for shops and square with bars, restaurants etc. Breakfast was superb continental style with wide range of foods from Host John who was great.

Rear view over small courtyard not great. Would have liked a door to toilet / bathroom area.

it is a very grand house

The air con is noisy

Breakfast was exceptional, never had such a selection or quality of fare as I had there. Room was well equipped with a great L’Or coffee machine.

I was a little unnerved to find that there were no staff permanently in the building. Initially I couldn’t make anyone hear when I arrived at the property so after ringing the doorbell several times , after about 10 minutes I rang the phone number I’d been given but no answer. Fortunately, someone came to the door shortly afterwards, otherwise I wouldn’t have known what to do.

Certain elements of breakfast not as fresh Eg eggs from day before croissants heated up

We rented the entire property as 4 couples for a long weekend and it suited us perfectly. The art deco building with high ceilings, ornate features and interesting furniture and art made for a unique setting. Huge rooms throughout and a large enclosed patio at the rear. Kitchen was well equipped albeit we mostly dined out. Great location for shops and bars and about a 15 minute walk to the medieval city.

Some of the sofas/chairs in the lounge were not especially comfortable. The shower/toilet arrangement in the "Marble" bedroom had very little privacy. We had no WiFi all weekend due a fault that could not be fixed without an engineer which was very frustrating (although the wine we were given by way of compensation was very welcome)

The building is beautifully restored! The breakfast was lovely! It is easy to access most of the city by walking, even for those who move slow.

Have a trash receptacle in the bedroom area.

Very friendly, clean and atmospheric.

beautiful 18th century building with interesting furniture and decor

restricted view across narrow street

Exceptional hosts Welcoming 🙏 Good value for money 💰 Very central Will stay at the Ambasador again any time we visit Carcason

Absolutely nothing

Super location in Carcassone, great value for money & lovely produce at breakfast.

Beautiful spacious town house close to central square and good choice of shops, restaurants and attractions. Attractive communal lounges and dining room. Quiet bedroom despite overlooking narrow street. Shutters were padded but roof or traffic noise not an issue at all. effective fan heater/cooler worked well to make chilly evenings in November very cosy.

A couple of little things could mean a lot to guests- more hangers in wardrobe- we found two and there were no hooks to hang coats. Some toiletry items were supermarket basics. The small boutique hotel image let down by this?! My wife would have liked a dressing gown. maybe sone of these things are in the pipeline.

Room and bed was comfortable. Common areas were nice. Breakfast was excellent.

WiFi was spotty.

I cannot praise it enough; the accommodation was sumptuous, but what really made our visit was the hospitality and kindness of John and Jane. I cannot thank them enough The breakfasts were to die for, the rooms were immaculate, and the showers were blissful

there were absolutely no negatives at all. it was first rate, I hope we are blessed enough to revisit

Very convenient location. Less than 2 minutes to a supermarket, 1 minute to the square with a lovely selection of places to eat and less than 10 minutes to the station. 15 minutes to the Cite (chateau), across the old bridge. Look out for the coypu in the river, Accommodation is simple but very clean and comfortable. Excellent shower (we had the balcony suite) and really comfortable beds. Breakfast was what you'd hope for in France: fresh croissants, french bread and pastries, a fine selection of cheeses and cold meats and excellent coffee.

If you have read the description then I don't really think you'd expect anything "better". This isn't a Holiday Inn or similar but a personally run accommodation - which is run very well.

Excellent location, rooms and breakfast. Very accommodating hosts. Excellent all round

nothing

Both excellent

Little things to make the place perfect. John & jane the new .anagers are aware of these & are making the necessary changes.

everything… it was beautiful, classic French elegance . the courtyard was so pretty . breakfast was delicious

nothing !

Totally French, high ceilings, very comfortable.