The room was modern and luxurious. the food was excellent. the property was maintained exquisitely. the grounds were extremely well manicured. the staff were so attentive and helpful the butler that was assigned to us - Nikita was excellent. Nirmal was also very good. The restaurant staff were all very helpful and warm - Hema,and so many others. the restaurant manager was also very helpful. The driver - Om Prakash - who was assigned to us was very helpful when we went on our city tour

nothing

It was an amazing experience as we visited there to celebrate our anniversary and the staff made sure we had a fun time.

Nothing.

location was great, built beautifully, food was great

some children activities were chargeable , this seems ridiculous at the price point. staff was overall courteous but need more grooming.

everything was too gud

nothing all was grt...

Gorgeous property in the middle of a lake, it is secluded there aren't any other properties in the area unlike Lake Pichola which is where all the famous properties are located. It is around 35 minutes away by car from the historic center. The place is new and offers amazing nature and views over the lake. The communication with the property prior to our arrival was excellent they responded to my queries very quickly and they contacted me one day before our arrival to arrange for our arrival since you need a boat to reach the property. A wide range of activities to do, so you will not get bored at all, some are free and some at an additional and reasonable cost such as hiking, yoga, tennis, shooting and even cooking classes. The Spa was amazing one of the best messages thanks to Tshering for the great message. Outstanding service the staff went above and beyond to ensure we enjoyed our time, special thanks to Nikita who did her best to accommodate our needs during the stay.

The place is really secluded so you need to consider the timing of your arrival and departure. Wifi connection could be improved.

The property was superb and stunning

Kids club facilities was disappointing and below expectations to offerings from other luxury resorts. So much more can be done with the space available. Arts and crafts, learning nature and the natural world around them, children’s, perhaps universal TV shows, books should be included as part of kids club….

ideal location for leisure with family. entire property is surrounded by lake water. full of greenery. excellent.

have to walk a lot to reach the hotel. jetty is must and long ramps are there. once you checkin you are totally aware from everything.

Raffles is a truly great hotel with a real touch of class and exceptional service that goes that extra mile. Undoubtedly one the best 5 star hotels in India, it has almost everything for the luxury traveler who demands the very best in hospitality. It's grounds and gardens are stunning, it's interiors are grand and it's location on a private Island make it Udaipurs best kept secret. Staff are all well trained and attentive with real attention to a personal experience for guests. Food was excellent and the chef was a true legend serving an amazing breakfast and fabulous local food in the evening! The Spa and treatment I had was also sensational, a really spacious relaxing space with an excellent team. Pool area was also fabulous. It's the attention to detail that puts this hotel well above the competition.

Nearly all the Food is very spicy (except the pasties) which was great for us, but not well suited to many international travelers. One of the restaurants was closed (not yet open) the other two restaurants had identical menu expect one was a cookery school with open kitchen and the other was set on the terrace, so there was just one choice of restaurant really. The pastry kitchen had a good selection of French style pastries, which I'm not sure were all made in house as claimed, but still a nice alternative. The steam room was not set up properly so was scoldingly hot and there was no jacuzzi, which was a shame. The building and grounds look great today, but are going to be high maintenance to keep looking good due to some poor design ideas, including painting the entire exterior which is going to need repainting every few years to stay looking good! I'm really just picking up on minor imperfections, the hotel really is very good overall and I highly recommend!

everything ! the location was the best one could imagine and the staff - par excellence ! wonder who trains them!! that person also deserves kudos.

nothing at all - no reason to complain whatsoever

location& room

service

the property was poor to prepare for floods, most amenities were closed, sewage water on the property, boards over the water very unstable to get off the island. mosquito infested and the masseuse broke my toe and damaged the soft tissue in my legs. reported to the manager on duty Ritesh and have since been blatantly ignored from the hotel they just keep offering me a free stay. after ruining my wedding anniversary breaking my toe and having simply nothing to do because of poor preparation why would I want to go back.

flooded and pools were not available because lake water in them. lifts were not working water coming down pillars in a brand new property and basically half of the hotel was empty guests were leaving in droves.

The hospitality was par excellence! Beautiful property beautiful riom

The soap, shampoo and conditioner dispensers did not work