We loved the location and the fact that there was a bar and restaurant on site. Unfortunately our shower didn't work but the staff were very polite and apologetic and organised an alternative for us straight away and gave us a discount.

Everything

the hotel is stunning, the location is exactly what I wanted…to be away from London. The stuff is sooooo wonderful, so kind really really loved the food too…and the view. OMG the bed was soooooooo comfortable, didn’t want to get up. the service was just excellent

beautiful location and friendly staff

Good with good variety.

The staff and the food were truly exceptional. Breakfast was delicious - one of the best hotel breakfasts I have ever had. Dinner was equally delicious. Dietaries were very well catered for - lots of gluten free options. Service was quick, attentive and super friendly. The surrounding scenery is beautiful. The rooms were clean and comfortable.

The location, although beautiful, is quite remote. If like us you dont have a car then youre quite isolated! We were only there for 1 night which was perfect - we had a delicious meal and a long walk in the countryside. But beyond that, there’s not much else to do! The room was also quite small.

lovely hotel, great staff, food is good and the beds are very comfortable.

Asthetically romantic theme. The team great in every aspect. Food incredible. Very comfortable bed. Surroundings beautiful.

No bottled water / supply of milk in room. View not too great from this room (Kitchens etc) No Wall mirror but the bathroom one isnt fixed so useable. On checking out we were intially ignored as the flower supplier and the team member were in conversation looking at display examples on the mobile. Supplier we feel should have appolgise and stalled until we had been checked out. We were not acknowledged at all so we had to intrude and ask to check out. The flower supplier clearly wasnt a happy bunny.

ambiance, helpful staff good quality meals nice golfcourse nearby “Singing Hills”

no sound insulation

The areas surrounding. Staff friendly, ish...

No drinking water in the room Very noise from 8am on a Sunday. Very expensive restaurant principally for the quality.

2 Night stay - An absolute fantastic setting between the rolling Hills. On arrival we were greeted by very friendly staff including an owner. We had dinner on the 2nd night and the overall experience was great and the food delicious. Servers were very attentive and we also had a lovely chat with the owner.

We looked forward to our breakfast as the dinner experience had been fabulous. We were shown the breakfast menu the evening before and it looked very tasty. My wife fancied the eggs royal and was looking forward to it. The breakfast however was a disappointment. Some items were not available such as ham and salmon. Fair enough and I do understand; this can happen but out of the 5/6 hot breakfast options 3 required these items. So, my wife had to settle for a dish she did not particularly want. She opted for 2 poached eggs on toast. These arrived, eggs were not drained, so bread was soggy and wet. She asked for fresh toast. After 7 minutes still no toast. Her food was cold by now. She got up to ask where her toast was and told the server the food was cold. Yes, the server did bring out a warm plate of food (positive) but by that time the breakfast experience had soured. Also, the 2nd plate with poached eggs; the eggs were not drained properly again, so the plate was full of water. We did not bother raising this. I can still live with the room issues but because of the breakfast experience I can only give 3 stars. I will gladly give it 4 stars but the dinner experience compared with breakfast was like "chalk & cheese" :-( OK's: The room we had was fine but is in need of some upgrading; mattress needs to be replaced. Heating system in bathroom not working and towels remained damp. The damp towels were left on the cold rail. We had to request dry towels ourselves.

Breakfast was excellent, bed was extremely comfortable

Everything was good

Fabulous service, very friendly staff and the food was excellent.

good location, room was fine and good bed for a change

room could do with an upgrade especially as it is sold as a luxery singel

Surroundings Bar area beautiful for Christmas

Room very cold Breakfast not included with booking.com rates additional £12.50 per person for breakfast Only 1 toilet roll in the room Asked for kettle as it details in the information in the room they are available on asking and was made to feel stupid for asking before they went and found one

Very accommodating. Allowed me to check out late and stay downstairs even after that to work.

A mouse under the sink. Quite noisy.