The staff is very helpful and always has a smiling face.

The ventilation of the restaurant is very poor. The smell is unbearable particularly in the dinner time.

warm room, good service

lovely staff. very accommodating and helpful throughout.

Rooms are very small for a family. you need to be super organised with all of your gear to make it work.

Our room with bathroom and separate WC was a good size, the bed and pillows were very comfortable and we had a fabulous view. Facilities met all our needs, including small spa and evening dining.

Breakfast was adequate but quite basic. Ski locker are was very tight and access to it at the rear of the property - down a flight of stairs so not very convenient - at all.

The room size was ok. The hotel furnished like a mountain hotel and comfy in the common areas. Breakfast was ok.

The curtains were teared down when we arrived to the room. The shelves were dusty and the carpet was old and not clean. The toilets were yellowish. The room needs a deep cleaning. There were no shelves in the bathroom.

The lobby area was nice an cosy at the hotel. They had fire place which was quite nice. The evening that we arrived they offered small snacks for those who came late.

I got the worst rooms at the hotel, they are located on the ground floor - pretty much in the staffing quarters. One of the rooms was extremely bad - 3 beds (I asked for a 2 bedroom) which made it over crowded. There was a tiny window on it (no light coming in) when I had ordered and paid for a room with balcony. The other room was bigger, but also with a tiny window and no balcony. I would say that neither one of those hotel rooms should be rented out to guests at the rate that I paid for them. When I complained I was told the hotel was full and that Bookings.com didn't specify the balcony - so they blamed the booking site for the issue. They didn't offer any discounts, they didn't offer any meals, drinks or anything to make up for this mistake. The attitude was pretty much - I'm sorry - this is all we got. The manager did not deal with the situation at all, brushed it off and never addressed this again. It's probably the worst customer service I have experienced at a hotel so far. So I would say that if you book at Village Montana - please specify in the comment session what you want. Be very specific so you have anything to refer to. But honestly I would look at The Avancher across the street first or Kandahar that's located in the center. I have stayed at both and they were much better 3 star options with great customer service.

Breakfast excellent

Nothing

The bus service around the town was excellent. We never waited more than six minutes .

All good.