La situation géographique

Accueil inexistant aussi bien à l'arrivée qu'au départ. Contacts avec du personnel complètement dépassé. Logement malpropre et matériel de nettoyage inutilisable à cause de la vétusté ou saleté (voir photos aspirateur et brosses). Nous avons juste obtenu le nettoyage gratuit à la fin du séjour. Entretemps nous avons vécu dans la saleté (voir photo sac de voyage entreposé au dessus de l'armoire de notre chambre). Nous attendons toujours un geste commercial et le remboursement de 5 euros trop percu à notre arrivée.

Nothing to mention

I booked the accommodation for 1 night during my cycling trip in Vendée. When arrived to the property I discovered that the reception was located 6 (!!!) kilometers away from the property. I phoned the owner who advised me to cycle to the reception and back or take a taxi stating that they can not send someone with the key to check me in (although they were ready to send someone next morning to check me out). The property sent me “how to get there” email half an hour after I eventually checked in. (They say on their website that the reception is not in the property but they DON’T say it is so far away effectively in another village!) Next morning the reception phoned me 11:30 asking when to send someone to check me out despite that the check out time was 10:00, hence I wasted another 2 hours waiting for them. And, to complete the picture, they charged me 20 euro for bed linen and towels while the 1 night stay was already £207!! This is huge disappointment.