Manager was great- neighbors don't like any noise.

The property was as pictured. The home is spacious and having 3 bathrooms was definitely a plus. The check-in process was easy and the owner was responsive to any messages. There is 4-hour street parking, but we opted to park in a garage a few minutes away. Overall, we enjoyed our stay and would book again.

As many other reviews stated, it was very hard to get into the house. The host did not answer their phone but thankfully, the neighbor came to our rescue. The neighbor was able to get in contact with someone (not the number I was given). The neighbor is a nice man but it is a bit unsettling that he has access to the house via lock box at all times if he so chooses. Not to mention the security issue resulting from the actual key that was missing. On top of the terrible communication and waiting outside for 45 minutes, there is visible mold from water damage on the wall in one of the bedrooms which seems like it should be some sort of VRBO violation. The furniture is cheap and uncomfortable, and some of it had disgusting stains. Do not stay here.

We really enjoyed our stay at this property. Communication with the host was excellent - she responded immediately via the VRBO app and texting. The house was very clean with plenty of room for our family. It seems the check in process should be updated as the instructions indicated a key to get in, but upon arriving, the door had an electronic key pad with a code, but the host responded promptly when I reached out about it. My only recommendation for the host would be to have paper towels in the kitchen, hand towels for the bathrooms, and ensure there is enough hand soap in the bathrooms and kitchen - we did have to purchase paper towels and hand soap on our own, and couldn't find dishwasher detergent but other than that, it was a really great stay and I would recommend!

Immediately upon entry of the property, my wife, four young kids, and I found a used condom on the floor, along with large, disgusting, wet stains all over the sofas in the main room. The staircase was refurbished by an amateur and the slats are too far apart, making for an enormous safety hazard — my two-year-old daughter would have fallen through the railing if we had not caught her and pulled her back. The mattresses on the beds are made of the cheapest material money can buy and have covers on them that make loud crunching noises every time you move. The front bedroom windows are so thin that it's as if the street noise outside is actually magnified as it enters the room. We pulled into the property very late at night. The instructions I received told me to find a key under the trash can. There were four trash cans. After ten minutes of rummaging through dirt and bugs, I called the owner, who told me the key was in the mailbox. It would have been nice to know that beforehand. I immediately found a used condom in the first floor bathroom. Then I started looking at the furniture -- there were several big, wet stains on the couches. My immediate thought was, "what's going on here?" That night, I stayed up until 2:00 in the morning, booking a different hotel room so we could get out of there the next day, even though we had booked four nights. We were definitely not going to stay there another night. Parking at the property is limited to four hours only. Long-term parking is 0.7 miles away. The owner will tell you that there is long-term parking at the train station nearby. There is not. Per her texts to me, she doesn't live near this property and doesn't know the area. I reached out to the owner to let her know about the used condom and deplorable conditions, including photos. Her response was, and I quote: "Where do u find the condom?" When I told her, she responded, "We have been checked the house after cleaning. We didn’t see any condoms as per you. We have videos of the house after cleaning." I spent a considerable amount of money renting a hotel room for the next three nights of our family vacation. The owner refused to give me any sort of refund — I only asked for half my money back even though we only stayed for 25% of the reservation. I finally contacted someone at VRBO who provided me with a full refund, but the host made this process way too difficult, refusing to issue me a refund on multiple occasions.

Quick and friendly communication, great location!

Quick and friendly communication, great location!

The home was good and had a lot of space inside, which was well-kept. Here are some places where it fell short: 1. When we came in, there was a big garbage dump outside the that wasn't emptied. Lot of stench. 2. There was two different messages sent by the property owner. The first said that we need to pick up the keys from under the stinky garbage can. The second message said that we need to pick it up from the mail box. We were confused and finally found the keys in the mail box. 3. Parking was a HUGE issue and permit is required to park our car beyond the 4-hour limit. This wasn't mentioned at all anywhere and ideally the owner should be sharing this transparently before the tenants check in. We had lots of trouble parking, and I finally had to return the rental before the planned date, because I wasn't allowed to park. 4. There were absolutely no amenities inside the kitchen - no kitchen towel, no condiments. All the dishes were still left inside the dishwasher and weren't even arranged. 5. There were no wi-fi instructions given beforehand. I had to call them several times to figure out what the wifi credentials were. ALl of this left a bad taste for us. Other than the spaciousness of the house, there was nothing going for it. WE request the owner to take the feedback in their stride and work toward providing a better user experience.