Top-floor Condo with on-site pool, hot tub, grills, gym, & private balcony
Appartamento in Tierra Verde, FL
Motivi per prenotare
A proposito di questa appartamentostruttura in affitto
Top-floor Condo with on-site pool, hot tub, grills, gym, & private balcony
Questo appartamento per non fumatori è in una posizione strategica: a due passi da tratti costieri dove andare a vela, da fondali dove fare incredibili immersioni e da molte altre località interessanti. Poter contare su un parcheggio è una grande comodità se vuoi esplorare la zona ai tuoi ritmi. Mettiti alla guida quando vuoi: bastano 4 minuti per raggiungere Fort De Soto Park o 14 per arrivare a Tampa.
Cerca la pace dei sensi a due passi da una piscina condivisa o nella vasca idromassaggio e ricordati che in questo appartamento da 46 hai a disposizione anche una terrazza privata. Non ti va di uscire? Nessun problema: in casa potrai approfittare di accesso a internet e TV via cavo/satellitare per concederti qualche ora di intrattenimento casalingo.
Nella cucina troverai un forno, un piano cottura e un frigorifero, oltre a un kit per la preparazione di caffè/tè, una macchina per il ghiaccio e un microonde. Ti stai chiedendo quali servizi e dotazioni siano inclusi? Eccone un paio: lenzuola e aria condizionata.
Servizi
Mappa di Tierra Verde, FL
Valutazioni e recensioni
My first experience with the text-based customer service went well. The WiFi was not working in the unit even after I did all the normal "tricks" to reset it. After texting the issue, TurnKey did send someone that day and the problem was resolved.
Where the experience went downhill was when I sent a text about how to handle our departure. We were due to check out at 10AM when Hurricane Elsa was expected/predicted to be making landfall in the Tampa/St. Pete area. Full disclosure...the weather pundits were wrong, Elsa stayed well offshore as it passed Tampa, and there was very little foul weather impact in the area.
I sent TurnKey customer service a text asking "can we somehow shelter in the condo association clubhouse until it is safe to travel to the airport" if the hurricane was hitting the island at our 10AM checkout time. I noted that the clubhouse had a keyed entry.
Response: We can feel your sentiments about this. This is certainlynot how we wanted you to have to spend your vacation. We are sorry but it looks like the departure time for this reservation is set to 10 AM. I am not able to extend that at this time. We humbly ask for your kind understanding. Again, our sincerest apologies for the inconvenience. Anything else I can help you with today?"
It seems obvious that the customer service must be based overseas and is not equipped to handle non-routine issues (like an impending hurricane).
We opted to leave a day early and pay for a hotel room near the airport in Tampa to avoid a potential 30 mile drive in hu