We had a large group down for my father’s memorial. The home fit us all with absolute ease! Everyone enjoyed the game room as well. The only downfall for me is that it is a gated community, that’s not something I care to deal with; although I understand many like the added security.

Advertising fitness center and water park for my kids and grand kids was the reason for renting this particular home but neither was open yet. Very unhappy with that. Bean bag chairs we ripped and kid’s furniture upstairs broken.

My experience with Tropical escapes was absolutely horrific. From the beginning of checking in throughout the duration of our trip. We paid exrra for the pool to be heated for 5 nights, although we were only going to be there for 4 nights. I didn't mind paying because previous reviews said the pool was too cold to use with our being heared and we wanted our experience to be excellent. Upon arrival the pool was freezing cold. I reached out to the owner Brigidt Daniels via Vrbo messenger and she promised that it would be heated and ready to go upon or arrival. When we contacted them to let them know the pool was cold, I didn't hear back from them for 24 hours. When they sent somebody out, the pool maintenance guy showed up in sweats and walked around the back unannounced. He didn't introduce himself and we were all startled. He did not have wear a uniform to acknowledge who he was or that he was working with the company. He tested and agreed that the temperature was cold. He came back a total of 3 times on 3 different days and the temperature was still cold. I just received an email from the company stating that maintenance had agreed that the pool was warm enough for use. And that they would not refund our money for the 4 days. In addition all of the linen had stains on them. They were cleaned but they had stains on every bed spread in the entire house. They are raggedy and overused. The sheets are rough and worn out. They all need to be replaced. The couch was broke and when I mentioned it to Stephanie the individual the company sent to check on our complaints she said that the couch hd been broken the day before we arrived. They never even tried to replace it dueing our stay . There are a lot of small broken and damaged items throughout the house. So make sure you take lots of pictures as proof that you didn't do it. Overall I would rate this house a horrible experience. The towels are raggedy, the linen's raggedy and the furniture is raggedy. As well as the tropical experience company who is a husband and wife company. I am a small business owner and own multiple restaurants so I understand what it is to be small business. However the lack of communication, transparency, and honesty was absolutely disgusting. I would never recommend my worst enemy to stay here.

This home is WOW!!! The kids were entertained.the whole stay. They loved the heated pool, the arcade room & theater room. Movie night was every night. The home is super clean. Everyone had there own space including bathrooms. There is a full bath on the 1st floor which is convenient coming from the pool area. Definitely will comeback!!!

Great experience kids loved it didn't even wanna go back home five star rating property was as it was shown pool wasn't heated in time but they made good on it only issue

My family and I stayed here to just have a relaxing get away from home . The house was just as the picture! It was a BEAUTIFUL and spacious house ! The layout was nice . Only a few cons I would say Bring more pots and pans if you are cooking for large family. Some areas like the outside patio area cushions needs a cleaning . But it’s still one of the best houses We ever stayed in . Great location Publix right up the street . Best parking ! 10/10 will book again !

We enjoyed our stay! The property was clean and had plenty of room. The only thing I wish was different is better quality linens, more pots and pans for cooking, and more than 2 towels per room. There were no hand towels in the kitchen at all. When you pay this much for a rental you expect higher quality linens, and utensils for cooking. Especially when you are trying to accommodate a large group. We loved the house overall and would rent again!

The property was better than expected! Plenty of room for all of us to enjoy. The Theatre and Game Room were an excellent touch for all of us. The clubhouse access was an added bonus Contacting the property managers was a bit challenging. Also the community trash site was on the ground near our entrance. Maybe they could enhance that process so you do not have to walk around the neighbors open trash bags. Honestly this was an amazing property and I would recommend to anyone!