My very special vintage mexican hat with mexican braided belt and macaw feathers was stolen here. The woman said i could check the cameras and then she ignored my calls. When I was able to get a hold of her she said that I needed to wait a day so that they request the footage. And it has been 3 days and she has not reached out. Furthermore, i am getting no answer when I call yesterday and today. This has never happened in any other hotel.

My very special vintage mexican hat with mexican braided belt and macaw feathers was stolen here. The woman said i could check the cameras and then she ignored my calls. When I was able to get a hold of her she said that I needed to wait a day so that they request the footage. And it has been 3 days and she has not reached out. Furthermore, i am getting no answer when I call yesterday and today. This has never happened in any other hotel.

Beware. This is not a hotel! There is no reception, no hotel sign outside in the street, there is nobody inside, and no doorbell (there actually is a doorbell, but it doesn't work). For the same reason, there is no way you can get any tourist information or guidance, and you cannot leave baggage kept for a while since there is no staff. Since there is no reception, you must be extremely careful about the information you get regarding passwords to get into the building and into your room. We were expecting a hotel, and thus a reception. Since there was none, we had not taken a note of such passwords, etc., thus we couldn't get in. Fortunately it was daytime, otherwise we would have had to search for another (real) hotel, despite having paid for this place in advance. We were fortunate to connect to the wifi of (ironically) a hotel nearby, where we tried contacting our "hotel" via Whatsapp, but there was no reply (they weren't even "online"). In the end, we were able to retrieve the information about passwords and finally get in, after a lot of time and stress. The room was very dark. No toiletries, except for liquid soap in the shower. The shower drainage was terribly slow, thus the second person taking a shower had to deal with a pool 3 cm deep of used soapy water. The toilet sometimes worked, sometimes it didn't. The bathroom needs plumbing work. It smells of sewage and you must keep the door closed at all times. Since there isn't a soul at the "hotel," there is no way you can get another room.

It was raining very hard last night and the roof leaked water. I contacted the owner thru whatsapp, messages thru email and no respond. Water was coming from the roof and front door. I had to place 3 towels on the floor to soak up the water. I also messaged booking.com, 24 hrs to get an answer is pretty bad in this instance. No receptionist. No support, once you book and pay, you are on your own. It's cheap, but not worth it.

We felt really safe in the hotel as you have to put a code into the main door. Once you're in, it's like a little oasis.

As the hotel is located next to two busy roads it was really loud at night. Earplugs helped tho! Somewhere to hang Our towels would be nice. The kitchen didn't come with any basic ingredients, only salt

Beautiful spot, friendly staff and cozy setting in an electric part of the city.

Stiff beds, but that's really it.

The architecture

An average stay..

Fantastic garden. Lots of outside space and seating. Large well equipped kitchen. Friendly and helpful staff. Large comfortable room

Lights in room not very bright. Barking dogs sometimes a little noisy.

beautiful building, nice garden, good equipped kitchen and friendly helpful staff

no hot shower and a little fog outside of the city but still walking distance

A very beautiful courtyard, nice communal space with kitchen and dining area.

They had turned off the water in the shower and kitchen and bathroom sinks “due to drought”

such a comfortable room and bed! lovely place, wish we had stayed longer! spacious room, hot water, plenty of blankets to keep us warm in the evening. easy combination access, 10 minute walk from the main square.

helpful if there was signage for the property outside!

-safe area -big kitchen with adequate facilities -washing machine -big beautiful garden -mini kiosk for water and stuff in the next building -very clean -pet friendly (if you have) -local food wagons close by

-they charge extra 5% when you pay with card and it’s not mentioned on the page. they will send a message after, that if you want you can pay cash and not get that extra 5%. -there is no reception or anyone except the cleaning staff, everything works with measages and codes -no refill water -15 min walk to the center, if you don’t like walking -pet friendly. this means if a guest has a dog you hear the barking -mattresses are not so comfortable

Our stay was very positive. We especially appreciated the fact that we could stay with our two puppies, we had kitchen facilities to do our own cooking, and the staff was very welcoming, friendly, and accommodating with us. Although this hostel is on a busy street, the colonial architecture isolates you from the sounds outside, so traffic noise is not a problem. The place is very comfortable and very beautiful. Both the indoor and outdoor gardens made our stay special. It´s easy to take a tuk tuk to Antigua´s central park or walk there in less than 15 minutes. We are coming back in a few days!

really quiet place with a lovely kitchen to cook properly! the staff is really nice and helpful

Bathroom was nice, clean and spacious. Easy access to room and check out. The bed was comfortable.

The room had a damp smell, we both woke up with sore throats and felt ill for the next couple days. Internet only worked in the common area. No drinking water available

the property is well kept and the room was spacious one is able to use the kitchen and the living room both of them open areas.

there is no parking available, which I already knew before booking ir

nice environment

my friends and I all felt electricity shock when we touched the tap of the shower. This could be a potential hazard for many.

Great place with a very nice garden & clean kitchen.

Nothing