We really liked the dj next to the pool, the drinks that are all in. The activitites that are offered. The breakfast buffet was nice and everything was very clean always.

The beaches nearby aren't that great and without a car there are not many activities to do in the nearby town (when you go out of summer season.)

The hotel design, the pool and the gym were very nice.

I think that when you pay for 5stars hotel you should receive a perfect service and food specially when is all included. when I ask the reception at night for 2bottles of water they answer me that I should wait for the morning that the cleaning will give me. and when we ask for iron, we had to wait one hour to get it. another point - there is not enough parking, And almost all guests rent a car. also the food wasn’t very tasty.

Attractively designed and spacious communal areas.

pounding DJ music from 11am to 1am - unable to sit around hotel pool due to noise unable to enjoy poolside restaurant for lunch due to loud music no escape from noise in our room poor food offering the La Cantina

I loved the vibe of the hotel. I think it was super modern, very trendy and it was a great stay. Our room was nice, the staff were friendly.

I didn't mind the music, but it didn't feel very well fitting with the clientele. The food wasn't great. It was too hit and miss. One day I had raw pizza dough a huge risk for food poisoning, which no one seemed to get and another time raw chicken. They know the food isn't good enough as staff actually discussed it with us so why aren't they doing anything? I also find it strange that it's like a party during the day but absolutely nothing to do at night. There also aren't enough tables outside for people to sit for drinks.

like the way they do all inclusive food

Apart from the great decor, I had anINCREDIBLY DISAPPOINTING stay here. To reiterate what was written in a previous review, COSTS A LOT FOR NOT A LOT. I wish I’d read the reviews before I booked… there are an enormous amount of bad reviews !!! The price tag does not align with the service and satisfaction and ease of this hotel. Its not 5 star !!!!! There are no waiters .. all restaurants and bar is self service. In an incredibly large hotel, I found this to be very frustrating that I had to be my own waiter given the cost per night. There are so many rules that work for the hotel but don’t serve the customer…. you can’t order here you can only order there.. you can’t eat there off this menu only there with that menu. You have to order off an app on your phone which is extremely frustrating to use. It wasn’t working.. I took my phone to the front desk, and the concierge couldn’t work it either. The staff are rude and couldn’t care less if you’re happy or not. They just shrug their shoulders and defend their so called ‘hotel policy’ which is not made clear anywhere prior to making a booking. The staff are not trained well in handling any kind of issue. It feels like they couldn’t care less. There’s cheap soap in the bathroom dispensers, no shampoo conditioner or any of the usual bathroom goodies that you’d expect in a hotel of this price or 5 star establishment… nothing other than a bottle of water in the mini bar, room service ends at 9.30pm and is not 24hrs and again only off a very limited menu, bad coffee out of a automated machine at breakfast, food is bad & heard other people around the hotel complaining about this too, & service is shocking. I wished I’d remained at my sweet little boutique hotel called Olive Grove Suites where I was staying prior to this… where it cost a quarter of the price and found their service exceptional.

everything except the decor

Brand new hotel, all aspects excellent, loved the pool area, all staff really friendly( thanks Alexander), all meals( inclusive) very good. Will visit a Cooks club again. It really works. Thanks to all.

The attention to detail by the management.

It’s more of a couples resort.

new, modern families

the loud music that rattled the room. staff was never smiling, seemed busy at most bars but no one felt warm or happy to be there. Very rigid, I wanted to eat outdoors they wouldn’t allow me to leave the cafe area. food was untraditional and the same everyday. after paying $1500 for 3 nights I felt the whole experience was a waste of money. also there is nothing near by and it’s a $30 euro taxi to and from the old town.

Spacious rooms with lovely decor! Really comfy And good size beds. Staff were really helpful and attentive when needed. Good range of cocktails and drinks included in the inclusive cost. Great to have around the pool area. Gym is lovely being completely open surrounded by greenery

It really shouldn't be five star, at most 4. Pay a lot , for not a lot. Food as most others have said was disappointing. Dinner was like a pasta I made at university with minimal ingredients made in 5min. No conditioner available in bathroom or amenities kit. The light from the hallway comes right through under the door into the bedroom. I had to put a towel down to stop the light coming in against the door. Shuttle to the airport only takes cash. But there is no ATM in the hotel or nearby. It wasn't even the hotel shuttle, I got given a local taxi. Charge was different each way as well by 5 euro. It arrived 20min late. Lucky my flight was delayed. It's on a main highway and not close to beach. Rooms look out onto a back road and some houses. They only serve fresh roasted coffee after 10am, only crappy automatic machine drips..was disappointing. Just wanted a decent coffee before my flight.

new hotel, food and drinks were reasonable, terrific dessert!. Pool was nice. The staff was excellent!

Shower needs more work, the water was leaking almost every time we used it, and this was an inconvenience as the bathroom is not a separate room. Pool area needs more sunbeds as they were not enough, must be there 10 am sharp to get one or more. Also the music needs to be more organized. I get some people want to read by the pool but come on, you are there on vacation, live a little, have a little fun. the music needs to be more to the party side not lounge side, especially in the evenings and they end the program at 11 which is quite bad as there is nothing to do in the vecinity. they need activities in the morning, something like polo or some aerobics in the pool or something. That is what sets apart 5* hotels from 4* if you ask me. Maybe also more guidance as what is worth a visit on the island would be nice. I also had a bad experience with the car rental company in the hotel, i thought they were really rude altough they do have good prices. Food was generally simple but alright, nothing out of the ordinary, the food ordering app was not great at the beginning but got used to it after a couple of days.

- Pool area and facilities are amazing - Modern and well decorated rooms - Small gym but with incredible view from the garden - Adults only means it's quiet and relaxing most of the time - Nice variety of food and drinks, although they are not outstanding.

- Staff could be friendlier. The person that checked us in could barely speak english and wasn't warm welcoming. One bartender was very rude as well. - Selection of meals could be better and include more Greek cuisine since we're in Greece - Alcohol in cocktails seems to be diluted as we couldn't feel it, even after having a bunch of them. - Water could be given in bottles instead of glasses or at least have a place to fill up bottles in the pool area.

The facility is new, the place looks great and the staff are helpful, the hotel have good pool

The food and the beverages are realy disaster You dont imigine that hotel in this level and all-inclusive will have such a awfull food its better to be just B&B , but good one the ingridinates are low qulity and so low and its hurt all the entire experience

Great variety of drinks in the all included package, great gym and yoga class, pool area is beautiful and the room is spacious

The hotel is brand new and therefor a lot of things including the service are still improving. The service lacks, and the meals are ordered in an application. Food is avarage, and so is the cleaning. The staff is trying hard though.. Food is terrible- not a 5 star quality!!

thé hôtel is very nice our room was with a pool big and clean also the hotel pool was nice

poor breakfast one coffee machine at breakfast so u have to wait in line for coffee also the coffee wasn’t good croissants was dry food in general wasn’t good only the pizza was great also the bar was always full and u had to wait in line for 10 min