A beautiful boutique hotel in an amazing location. Very attentive friendly staff. We found all the food at the hotel to be exceptional, from the breakfast, to the bar snacks and the restaurant. Our meal at Roteo was one to remember and was Michelin Star level and I’m sure this recognition is not far away for the Chef.

For a boutique hotel of this caliber I think including/adding breakfast in the room price would be a nice touch.

Everything was impeccable. I was warmly greeted by the reception who asked for my passport and guided me to a seat my the water where they brought out refreshments while they completed the check in process. The room was modest but had plenty enough space for what I needed. Most of all the staff all wanted to be there and were to tier. Every day I would go for lunch at the hotel bar and every night I would have drinks at the bar where I got to know more about the staff, having friendly conversations with them. I will without a doubt be staying here again next year.

Nothing

Food was exceptional, led by high quality and creative chefs, every meal exceeded expectations (especially the tasting menu for dinner). Staff friendly throughout and always attentive and happy to help. Bar was lovely, some great cocktails to try which came accompanied by some lovely nibbles. View, no matter were you were in the hotel was perfect.

I can say very little negative about this place, maybe only one thing is just make it clearer that it is quite difficult to travel around. Busses are inconsistent with timings and private hire cars can get expensive. Ferry from just outside the hotel though is a good option, but only a few stop at musa during the day.

Incredible location, incredible views, 10/10

Beautiful hotel in the perfect location. Lovely pool and bar area, with a view of Lake Como. Hotel is all very new and they’ve thought about everything a guest would want with the amenities. Staff were all amazing and very helpful, would definitely recommend the boat ride the hotel organise for you!

The only thing I can think of was that everything was quite expensive so if you’re eating and drinking in the hotel you’ll end up spending quite a lot!

new room but very small

very small room, small bed, no tv channels, no breakfast, no cleaning the room during the day, the personal of reception rude. very expensive !!

The hotel was exactly what we wanted for a relaxing holiday over a long weekend. Friendly staff, excellent facilities and outstanding food.

There was nothing about the venue that I disliked

we loved the staff and the whole hotel. clean and the food was really delicious. the facilities were all top tier

the room was unexpectedly small

The Staff

The room was a little small

service is attentive and excellent without being overbearing, the food is exquisite, and of course the location is stunning

hotel and the location was great.

nothing

Bed was a bit too soft. Could improve

This property is exceptional. The views are breathtaking and the staff is wonderful. Our bed was the most comfortable I think we have ever had in any hotel. Damiano and Eduardo in the bar are amazing cocktail “artists”. Truly. The restaurant is elegant and stylish with just the most wonderful food and the menu in the bar is more casual but equally satisfying. We really loved this hotel. Hats off to the Gray Family for their vision and exquisite taste and also to the staff for their friendliness and professionalism overall.

The only glitch of our stay was with the staff at the reception desk. We tried to book a table one evening in the hotel and were told that there was no room for us to eat due to an overbooking event. We felt that the woman running the front desk could have handled the situation a bit better. Having said this, she certainly was not a reflection of the majority of the staff. They are truly wonderful and and try very hard to make your stay outstanding.