Might mention to guests about the steepness of the roads to the location

Although the cabin was clean it could definitely use a deep clean to rid corners of dead bugs and cob webs. Mattresses not very comfortable but plenty of beds for 10 people. Needs little things updated, first and foremost the cookware. Only 2 skillets and the large one was very scratched up and gummy and not able to be used. Only provided 1 dish cloth and dish towel and 4 wash cloths (for 10 people). Need toilet paper holder in upstairs bathroom. Needs larger kitchen trash can. Door knob leading to basement falling off which my husband fixed. Beautiful week and lovely area but didn’t see any bears :(

Had to check in late due to unit not ready when we got there but not a big deal. No pool pass was found at property luckily we were still able to use the pool. Only one issue with unit. The stairs and hand rail has screws and nails sticking up. Had to make sure to keep shoes on to prevent any issues. All in all a great cabin with a good view. We enjoyed our stay and would definitely rent this unit again.

I think it would have been nice to have some sort of small dresser in the two downstairs bedrooms and hangers in the closet for guests to have a place for clothes. It would also be helpful to have more towels, it seems there was one per person. In the kitchen, would suggest a new set of pans. The manual can opener wasn't working. In generall besides these suggestions we really enjoyed the property.

Our Recommendations: (1) Clean the ceiling fans (so nasty afraid of turning them on) (2) Replace your nasty nonstick cookware skillet (only one usable was the small one) the large one needs to be thrown away (3) Families need to bring their own paper towels and toilet paper (the cheapest ones are what is provided) (4) Check the furniture there was a pair of women's panties was found in the couch next to the window (5) Remind the family that there is no privacy with the bedroom on the middle level and the top level. You can hear everything that is going on and being said. (6) Need better chairs on the outside deck where grill and hot tub is / also hot tub is so loud you can't even carry on a conversation. (6) Needs new mattresses/ so soft everyone woke up with complaints. (7) Remote to the master suite TV could not be found. (8) I have pictures of these complaints that I have made and will be happy to provide them. I really don't mean to complain but this was a family vacation and when you spend thousands of dollars for a three-night stay in this cabin, it should be nicer/cleaner and professionally maintained.

We got married at the cabin and it was perfect. Big bear walked up the driveway to visit. We enjoyed our stay.

Our stay was wonderful. The cabin was beautiful and met all of our needs as a larger group vacation. My only recommendations are... check behind the cleaning staff bc the bathroom jacuzzi tub on main floor and shower upstairs were a little dirty and add the code to the pool pass in the checkin instructions. Otherwise our visit was wonderful. The home was close to all of the wonderful attractions that gatlinburg and pigeon forge have to offer.

Their was a couple things that went wrong in the cabin. Management was always quick to respond with a solution. Overall stay was good.