Only benefit is to be close to Thermales however not clean and too dusty

Nothing

The cozy wood-paneled rooms in the middle of nowhere (but about 3min walking to the Termales!) are a highlight! There was a river/waterfall-tour included the next day which was very wet, cold but amazing. Maybe we would have missed it, though, if we didn't get a heads-up from a fellow, Spanish-speaking traveller. They have a small 15-min-hike through "their" part of the rain-forest you can do on your own and they have a bunch of pools.

The Spanish-only receptionist did everything in a very slow and complicated way and it was the only time in five weeks in Colombia that we struggled with our Spanish on check-in. No game-changer, though. We were unlucky to visit the place on a Colombian holiday and they sold us tickets to the VERY croweded Termales but we didn't get the bracelet, only a voucher. Arriving at the termales we realised that we were approx. person 200 in line. Some help from locals and some pesos got us in more quickly. Nevertheless, they should have helped us and not some friendly locals.

Pretty location. Terrible stay. Very ironic a hot spring would not have hot water in the rooms. The lamp had the plug ripped from it so could not be used. Shower gave black water for the first 30 secs it was on. Management refused to do anything and charged full price.

Terrible. Very ironic a hot spring would not have hot water in the rooms. The lamp had the plug ripped from it so could not be used. Shower gave black water for the first 30 secs it was on. Management refused to do anything and charged full price.