La ubicación, las vistas al río, el personal de recepción y restaurante

La falta de mantenimiento de las instalaciones del baño

The food was really good. We arrive late and was happy to know they had a restaurant because the area was not the best. The bed was hard, so the night sleep was just ok. The front desk guy at night was not very friendly. Not when we arrive nor when we left. He was actually rude.

la tv no cambia de canal caracol.

Food in general is well presented and the waiters truly try to deliver a good service, in my opinion they all are very nice.

Provably the facilities need some improvements...! Unfortunately, the facilities look out of date in general and they could be bettered for sure in appearance and comfort, specially when events and gatherings take place on weekends and the Terrace and Restaurant are open late evening; the sound control should be considered a must.

Food was expensive. It didn’t with it.