Enjoyed the stay apart from one morning we had no water. whole area was affected, water was sorted very quickly. Breakfast was lovely, transport was a five minute walk. staff very friendly. Would stay again.

As always no issues. Great staff and amazing breakfast. Will be back again for sure

Slow and bad service at the front desk. 3 people were there but would not take care of us!

Good hotel - stayed 2 nights, close enough to centre and to get to Tilburg. Breakfast is good. Nice area around the hotel for walks.

Excellent welcome by friendly staff. Nice sized room. Comfortable beds. Breakfast was good.

Top hotel

Generic standard hotel, nothing special.

Green and quiet location, efficient and polite staff, good facilities and breakfast. Recommended

Their computer system was being "upgraded" the night I arrived and caused several subsequent problems. At the end of the following day my room key didn't work and the receptionist had to re-enter all my details into their system to provide me with a functioning e-key. Meanwhile my room had not been serviced that day. Not a major issue but irritating. At checkout I was being charged for car parking when I had confirmed at check-in that I did not have a car. Also local taxes were being charged when I had already paid for that at check-in and, I believe, had already been charged by Expedia for that element of my stay. The receptionist was lovely and tried to make a repayment but the system prevented her doing so. She noted my card number and promised to make the repayment after talking to her IT team. I received a request via Expedia for my card details and asked for assurance that this was a safe method of providing these details. I received further contact from the hotel asking me to call them to effect the repayment by phone. I was in transit and have not yet done so. The staff team were all wonderful and were clearly embarrassed by the IT issues. I strongly commend them but Novotel should be able to do better than this!

Very clean, comfortable and executive. Just the job.

I booked free parking on expedia but the staff said we have to pay, the booking record seems do not match with each other.

The hotel is adequate with friendly staff. The property is a little tired. The restaurant was closed so ate in the bar. The food was expensive for the quality. The drinks were good but a ridiculous price (€8.50 for 33cls). However they offered an excellent breakfast 😀. I guess it’s a sign of the times!

Very professional and friendly staff. Great restaurant next door.

Booking through Expedia was a fiasco. We booked online and waited for over an hour and the hotel made us wait. (It was 2:30am and we of course were very tired). The reservation never showed up on the hotels system. Expedia support tried, but in the end cancelled our reservation. Hopefully the mess is over, still waiting for a refund.

Nice property, friendly staff. We thought the 20 euro breakfast was overpriced, would expect fresh fruit (not canned), fresh fruit juice and fresh pastries and breads for that amount

Convenient overnight stop, the hotel is looking a bit tired, and the garden around it unloved. the pool was not properly maintained and the changing rooms were locked and used as storage. staff were pleasant but not particularly helpful or quick. breakfast buffet is ok, but restricted.I've stayed here before and the hotel seemed better value then.

Convenient overnight stop, the hotel is looking a bit tired, and the garden around it unloved. the pool was not properly maintained and the changing rooms were locked and used as storage. staff were pleasant but not particularly helpful or quick. breakfast buffet is ok, but restricted. I've stayed here before and the hotel seemed better value then.

I asked to change room with a bathtub, and they obliged without hesitation.Breakfast was excellent too, good choice of food.

I asked to change room with a bathtub, and they obliged without hesitation. Breakfast was excellent too, good choice of food.

Parking used to he free here. Nowadays it is 5 Euros a night and you have to pick up tolens at reception everytime you wish to exit. Who builds this in times of barcodes and QR-codes? Personnel partly unfriendly. One day, only half of our room was serviced. Before last night, our room was not serviced at all. After asking in a really friendly manner, they called me 20 mins later and told me that we are "stayovers" and that is was done so on purpose. Sorry, Novotel, we booked four nights and we stayed four nights. A disappointment.

clean.n nice

clean.n nice

Ok hotel. Quiet. Comfortable bed. Nice big room. Easy to park in parking lot. Air conditioning didn't cool very well. Nice restaurant. Evening meal was very good. Breakfast buffet was very good.

Ok hotel. Quiet. Comfortable bed. Nice big room. Easy to park in parking lot.Air conditioning didn't cool very well.Nice restaurant. Evening meal was very good. Breakfast buffet was very good.

I booked on Hotels.com and went there but the Hotel was already full booked.Hotels.com's fault!!apparently this happens regularly!!!NEVER EVER I use Hotels.com anymore!!!My money is taken from the credit card and when I tried to call and emails Hotels.com there is noone svailable.Very unprofessional and unfair

I booked on Hotels.com and went there but the Hotel was already full booked. Hotels.com's fault!! apparently this happens regularly!!! NEVER EVER I use Hotels.com anymore!!! My money is taken from the credit card and when I tried to call and emails Hotels.com there is noone svailable. Very unprofessional and unfair

Good

Great place to stay, fabulous staff!

We enjoyed our stay at the hotel. The room was clean and comfortable. The staffs were very friendly and helpful. I would definitely recommend this hotel to family and friends.

Why have they started to charge for parking seems so petty.

Clean and comfortable but very short on staff. The room service hald the time wont pick up the phone and the breakfast in the room card I hang on the door was ignored so had to call in to bring me the breakfast. There is no ATM or money exchange in walking distance (at least 20 min walk) so bring enough euro cash with you. The cleaning staff not that professional talking loud in the hallways waking me up, I think some guests were talking loud too but I saw staff talking and laughing in the hallways which you can easily here in your room. The hotel condition is pretty good, everything clean and in working order and some fruits and tea/coffee snacks available all day in the lobby.

Not as clean as I expected.