This hotel is top notch and creates a quality experience. The last time i stayed in this hotel, the breakfast buffet was included in the room price, which justified its overcost. This time around, it appears they did away with that perk. That was a disappointment. Since breakfast was not included, we were talking into paying for an upgraded room to include breakfast, afternoon tea, cocktails and an evening snack.with the cost of the breakfast buffet by itself hitting nearly P4k, per person, the Galary Club extra made it worth doing. We had dinner on the main floor via menu, breakfast in the club and lunch at the club. Of those 3, dinner was the biggest disappointment with overpriced food and flavors that made you question if McDo tasted better. I know i had a better steak in Texas Roadhouse. The scallops and calamares was the only dish out of 4, i would eat again. (Ribeye, wagyu burger, kare kare & scallops) P8k for those 4. Yikes. I would stay here again, but probably not spend any money on the main floor and just save my appetite for the galary club. Dinner outside the hotel in the nearby mall, is also an option.

The whole old world charm is too good. Also the lobby is exquisitely designed.

Personal service from front desk manager who escorted us to room and showed us around

Simply impressive

Truly an excellent property. Topnotch.

The staff and customer service are excellent. The only thing we wish they have is a business office where we can print our own document. However, they let us borrow an iPad if needed.

Beautiful hotel, lovely rooms and great service.

Good

It was ok but not the the hotel that that I used to know.

Safe, Clean, and Good bed

Location is good

Property was very clean and all staff were excellent

Friendly staff and nice hotel experience

We had a bad experience checking in but they tried to remedy that by apologizing and sending us a beautiful chocolate sungka set. We appreciated this very much. My daughter had a fever the second night and we were glad for the medic on hand. Received multiple calls and messages the next day to settle my bill immediately. This made me feel a bit off as I was going to do it during checkout anyway. That second night when my partner came back on his motorcycle, a female guard also gave him attitude without apologizing after he verified that he was a hotel guest. Overall, we still enjoyed our stay and this is still one of the best hotels in Manila.

I had an exceptional experience. The staff was incredibly welcoming and attentive, ensuring every detail was perfect throughout my stay. The room was immaculate, spacious, and beautifully decorated, offering a stunning view of the surroundings. The amenities were top-notch, including a luxurious spa. Dining at the hotel's restaurant was a culinary delight, with a diverse menu and exquisite flavors. I highly recommend The Peninsula for anyone seeking a perfect blend of comfort, luxury, and outstanding service. I'll definitely be returning on my next trip!

Lovely stay. Great staff. Bar was great. Breakfast plentiful. Courteous and attentive concierge group.

Facility is beautiful. The room design was outdated,

The beautiful lobby was completed by beautiful live music. Everyone’s assistance without asking for it was very hospitable.

High service, clean, overall excellent.

The staff were excellent, the amenities great although it’s an older facility, the ambiance is wonderful

It’s an iconic hotel, been around for years, love my stay, just maybe time to change the carpet on the rooms, looking pretty dirty and old. Other than that I enjoyed my stay

The staff are very helpful.

Property is nice, one of the prettiest lobbies I've seen. Hotel itself and amenities are a bit dated vs others in a similar price range (ie. Shangri-La in The Fort).

Wonderful

Great service

Very convenient location, safe with excellent security, very clean with excellent staff and service is great with friendly and always smiling staff.

Great central hotel in Manila. Whilst it is older it's immaculately maintained with a beautiful lobby and old world feel. Gardens and pool offer tranquility in the busy city. Great location close to airport and in Makati close to bars restaurants and shopping.

A 5-Star Hotel should have 5-star Internet access. The Internet signal is slow, sluggish and inconsistent.

Good service, friendly staff

It looked a bit older than when I visited a few years ago. The staff were very friendly It seemed like it needed some remodeling. I booked 2 suites for my family of 3, and was happy to see that we have a variety of room options for our next visit.

A truly excellent property with old school, exceptional service. Only minor issue is occasional spotty WiFi, but I suspect that is a service provider issue as opposed to something within the property’s control. Highly recommend.

Amazing place