No BellBoy No Valet NO TV Prem Channels,horrific parking issues &general parking site-planning. Unintelligible, counterintuitively represented elevator operational Panel (from Parking to Lobby/Room) found me, elderly solo woman traveler at nite stranded outside stairwell and elevator at location P3, requiring 2 calls to concierge ( he promised to immediately come to me for my assistance during this 1st call- after 15 minute wait, police were called by myself to assist my trapped and ignored situation around 10pm, in dark parking area), ultimately, yet another call to concierge who at last responded and showed up to give assist to my room. PLEASE NOTE: it took 1.3 hours from parking ( struggle with many many parking spaces unrealistically usable for 97% of even small cars - my BMW 440i convertible sports car could not, even with great effort squeeze into the many ( by name only) designated parking spots)… causing repeated &highly frustrating experience) to room time.Adding to this unfortunate litany, Dimwitted & not particularly friendly or helpful concierge ‘Roger’,ZERO evidence of Hand Sanitizer throughout Hotel-including ZERO sanitizer provided in room, UNFRESH *bed linens,(photos available), no remotely useful complimentary( shampoo, conditioner, hair net, etc) products, grossly smudged on/off ie, unclean switches thruout room Poorest:cleanliness, & poorest user-friendly hotel in recent experience. I Will neither recommend nor return to any of your branded facilities.

Everyone was so nice including the general manager who introduced himself to me and thanked me for staying there. It was great!

Very nice. Just no outside light in rooms.

My best friend got married 8/10/24 at historical court House the hotel is less than a 5 min walk from shopping and dinning

Parking lot assistance is horrible! We got stuck in the parking lot and called the assistance desk. The operator, Roberto, was very rude and literally refused to let us out. He kept repeatedly saying.., “ well, how did you get in?” And saying that, we should have exited before 11:30. Which was never explained. We sat and ate breakfast after check out & had no idea. Instead of letting us out, he taunted us for a good 23 minutes before opening the gate. My husband threatened to call the police & file a report before he let us out and said, next time leave on time. It was an absolute nightmare!

In a fun area

The agent at the desk when we arrived was very helpful in clearing up a problem i had with my reservation.

Property is very well maintained, especially the pool. Front desk staff are pretty good, if hard to find at times. Rooms are very nice and clean. There are really only two issues that should be addressed/changed: 1) They neglect to mention in the details that you must pay to park, which in my opinion should be listed as one of the fees. At the time of my stay, it was $12/day. 2) There is not a single vending machine on any of the floors. Instead, they have a tiny little "store" area next to the check-in desk where they sell a very limited selection of sodas and snacks. This is very inconvenient.