Great location just off of I-25. Nice quiet area and felt safe, unlike other hotels just off of I-25 which we checked out before booking this one.

Property description greatly exaggerated

Where do I even start… My dog and I were evacuated due to wildfires and searched for pet friendly properties and booked a king sized room for me and my dog. Apparently they don’t have king sized rooms for pets so they put me in a dark, dank, tiny room with 2 full beds in the back of the property along the highway with an exterior door in a part of the hotel with no other cars in the parking lot and seemingly no other guests. As a woman traveling alone I booked this hotel because it looks like a hotel with interior entrance rooms but that’s not the case, only a portion of the rooms are interior. It felt very abandoned and unsafe. If they don’t offer king rooms for pets then they should show the options for pet rooms so that you can select one when you book. If I had known the type of room I would be receiving I would have booked at another property. I attempted to get a refund from both Expedia and the property so I could just leave and go somewhere else but they refused. Staff was rude, unhelpful and the owners are thieves. The property stinks like old food inside, looks nothing like the photos, restaurant/bar is shut down, trash and spills and filth in the hallways and stairwells, the only decent thing about this hotel is the outdoor pool and the grounds in the back. They still have not released my charge for incidentals after 2 days. I will never book through Expedia again and I’m deleting my account and I will never stay at another Best Western property again Beware

Nice

This property was fine. There wasn’t anything bad or great about it. My one complaint was…I was a female traveling by myself and I was given a room in a back corner by an exit door. I would be lying to say it wasn’t a concern. But it was too late in the evening to try to mess around with switching rooms. I stayed in the area again a few nights later and decided to stay elsewhere.

The staff was all very friendly and the cleaning staff especially did such a fantastic job!!

Food and drink were excellent breakfast area was messy

Some of the breakfast hot food was cool. We stayed 4 nights and no one came to empty our trash or give us clean towels until we emptied our own. Other than that it was a great place to stay. A little hard to get to but that isn’t the fault of your establishment.

Tina was amazing at check in. Gave me exactly the kind of room i asked for. Her custom service is amazing. She went above and beyond for me. Thank you Tina!! The room was super clean and close to the hospital. Breakfast was good.

The room was very nice and clean. The parking was free and convenient. The pool area was nice. The only problem was that we were put in a room on the second floor in a part of the hotel that didn’t have an elevator. It made getting our luggage around quite difficult.

Employees were very friendly after a hard day on the road!

Though it is a bit out dated the bed was real comfortable, the shower had great water pressure and the breakfast was good. Definitely a good stay for the price!

The front desk was friendly and welcoming. For being right in a shopping area, this hotel had nice outdoor areas with a great pool, courtyard, and grassy areas with nice views of the Rockies. My biggest complaint was noise -- there was a girls sports team staying there and the kids were running up and down our hallway yelling at 10 pm. Not the staff's fault but they could have been paying attention and done something about it (not to mention the parents and coaches with the kids). A word of warning: our room overlooked an interior hallway. If you don't want this be sure to request a room with an exterior window.

By far dirtiest hotel I’ve stayed from parking lot to room

DO NOT STAY! If you have an animal or a service animal they segregate you to the rear of the property in outside access rooms. The listing never showed they were outside access. Rooms have dirty old carpet. They smell musty and moldy. Property is very dated and old. Owner is extremely rude talks over you and only states he “disagrees” with your issues. The property had dead roaches in the lobby restroom and the counters in those bathrooms were nasty. The location is also hidden and very difficult to find and access. TRUST ME SPEND YOUR MONEY ELSEWHERE. They also up charged us because of a softball tournament that was in town. 200 00 per night for this? This was the equivalent of a motel. HORRIBLE!!! If I could rate it lower I would. BEWARE!!!!!

Our room search brought us to Loveland to enjoy a refreshing rest without any noises, voices, or music to interrupt a good night's sleep. Sweet.

Dated but clean comfortable rooms. Beds were very comfortable! Pool and garden area was beautiful! Breakfast was typical hotel breakfast but grateful for it.

Clean, quiet rooms. Nice grass and pool area.

Everything

I just needed a place to sleep for the night for a business trip. The check in was fast and easy, room was clean, staff was nice and helpful. and the continental breakfast was nice bonus as well as the water machine right near the front desk.

We stayed here 10yrs ago on our wedding night in the honeymoon suite. Just booked it again for our anniversary. Told hotel in advance to see if they’d offer any complimentary champagne or fruit or anything. But there was nothing in the room. Not a big deal but just know that for the future. Our tv in the bedroom kept breaking up and losing signal so that was annoying. There was no shampoo or conditioner in the room but when we called down they brought some right up. The breakfast each morning was very good. Biscuits and gravy, waffles, bagels, eggs, sausage.

Amazing the had great hot water and was a very nice place to stay .

I don't usually give a review if it's not a good one but here goes....The fan in the bathroom rattled very loud and didn't really work to ventilate anything. No one cleaned our room or picked up the dirty towels on the second day. The rooms need updated and they apparently need more help. The little bar/restaurant was okay but we checked in and ate there on a Friday evening at 6:00 and they were out of a lot of items on the menu. The pool was roped off, dirty and not open even though it was June and very hot out. They hadn't sprayed weeds around the pool in a LONG time! Coffee was bitter and breakfast was cold.

Front desk clerk was great. Friendly and helpful.

I had a great stay with my children. I have zero complaints.

First impression was just ok. Check in was quick & friendly. The room decor was dated, but I had a comfortable nights rest - even over slept. The complimentary breakfast was great. The variety of food was great with real bacon, cold & hot cereal, waffles, potatoes, green chili, scrambled eggs & much more.

The rooms were small, but clean. Very quiet and the amenities were nice. Workout room was large with great mountain views. By far the free breakfast was one of the best I've seen. Real eggs, plenty of variety with fresh made coffee. I will stay there again for sure.

mostly acceptable but the deal killer for me was poor wifi in my room and horrible coffee.

Cleaning staff ignored my 'please clean room' on second and 3rd day. I was present on the third day when someone was cleaning the next room, asked and was told my room wasn't on the list. I was at least given 2 coffee replacements. Also, website said enjoy 2 waters upon arrival and there was none.

Hotel in desparate need of update not sure how they have the BW Plus classification. Door to room didnt feel very secure. Breakfast was ok - slightly cold. Best part was the bed very comfy.

My father recently passed away in central Florida and I'm traveling over 3,000 miles to get home in Washington state. I have stayed at MANY hotels over the last 30 days and met MANY front desk staff. None compare with Sidney at the Best Western in Loveland CO. She made the check-in quick, seamless and went WELL ABOVE and beyond when my laptop died and assisted me securing my next nights reservation. Extremely polite and professional. She brought a ray of sunshine to a Very long week of travel. A rarity, a personality I've not seen anywhere else across the entire country. A true asset to your company . . . a new manager in the making ?

Friendly staff! Comfortable bed but not enough covers to keep you warm and cozy. Good options for breakfast and very clean dining area.