Always a great hotel to take the kids for an adventure. They love the separate living room and bedroom. Breakfast is always great as well.

Aging property, lack of amenities in the bedroom (working outlets, usb ports, bedside tables). Breakfast doesn’t stack up against other Embassy Suites properties- although they offered made to order omelettes, they were poorly made, there was no waffle station, and the rest of the offerings were nothing special. Coffee was not brewed (made instant from a machine), and although there were real plates, the utensils were really cheap plastic. Shampoo and shower gel were watered down.. you had to use way too much to get a decent lather. No maid service during a 3 night stay, so no clean towels or refills of the self service coffee bar. The ‘new improved’ Lysol cleaning process left a very strong irritating smell in the room.

Initially the room was nice and check in was easy, along with the breakfast, however, $10 a day for two vehicles parking is crazy when the entry ways are open for the parking lot. I’ve stayed here multiple times and was not charged for parking. Additionally, we had to switch rooms due to the lack of cleanliness in our first one. The room included a sofa bed and it was completely disgusting, but also would not go back into the couch. There were stains, dirt and trash on it. Paying for a room that is to include a sofa bed should not have been in the condition it was. Plus there was dust everywhere. We were surprised by the condition of the rooms but appreciate the accommodation of moving us. We did not want to use the sofa bed in the next room though, as now we are wondering if all sheets and beds are of this nature.

I stayed for 3 days on a business trip. The room cleaning on day 1 was very bad. Bed was made like a 4 year old. Hair left in sink. Towels were not renewed and trash bins were not emptied. After I complained the service was fine. But no apologies or make good.

Res via hotels.com. Credit card within the reservation. Hotel denied checkin blaming the online site for not receiving the money or payment guarantee. Took over two hours to clarify including phone calls to hotels.com. I the father booked got daughter and 2 grandsons. Hotel clerk did not answer my phone calls for the entire time.

Rooms were clean and spacious. Beakfast was decent and dinnung room comfortable. Thing least appreciated...Heating and air conditioning did its own thing changing room temperatures randomly.Woke up cold both mornings.

The room was really nice. There was a sitting room a nice sized bathroom and a lovely bedroom. Everything was really clean. I would stay there again if the opportunity presents itself.

Stay was great quiet and peaceful very Busy and every that met there stay and guest were so welcoming to speak and share niceness

Everything was great. Hotel very clean and nice. The complimentary drinks during happy hour were amazing!! Rooms are very nice and clean. The indoor pool is very nice as well. Breakfast had great choices and a made to order omelette area. If I had any complaints it would be that I wasn't told about having to put a $100 deposit til I got to the hotel and also you are charged $10 a day for parking. All in all great trip and in walking distance of the Metro main reason for picking the hotel.

Older property. Rooms were dated bu clean. little closet space and limited storage or drawers. breakfast was good (Included) and happy hour was ok. Their "snacks" were small bags of pretzels. about a 1/4 walk to the Metro.

The hotel was OK. I feel like the rooms can be updated a little they were a little outdated they can use some fixing up overall, the day was OK. Breakfast was delicious. I know my daughters enjoyed the pool.

Excellent experience

Very comfortable. Good breakfast. Walking distance to Metro.

It was fine. Room was a bit cold and the heater was not working to wam the room.

My family lives in Vienna and we chose to stay at the Embassy Suites. Everything is always excellent.

Already submitted a complaint

I wanted to surprise my partner because I have t seen him for a month. He drives semi trucks. Check was nice all except the noise. We were up all night! He left early and only took an hour nap before heading back out. I did complain to the front desk. They extended my stay for 1.5 hours and that didn’t help. It was a family with six small kids. The screaming, jumping, banging up against the walls were ridiculous. I’m a mom of five but sheesh. Never have I experienced this at a hotel stay.

Overall a wonderful hotel with excellent amenities-especially the evening reception which includes a free drink. But I couldn’t fully enjoy my stay as our room AC was not working. The room was 78 degrees and that made my stay miserable

I have stayed here before and liked it, however this time around I was given a room with urine on the bathroom floor. It made me terrified that the bed wasn’t clean as well. The worse part is this is the second room I was given the first had a strange extra door attached that led to a middle room, the crazy part is my room butted up to the stair well, and the laundry room not another hotel room on the side the door was. It was highly creepy.

Good

Excellent place to stay.

Went to a concert at Wolf Trap. This hotel was safe, affordable and close.

Great customer service.

The staff are so welcoming and accomodating. Check-in was a breeze and our room was perfect with great views. The atrium was one of our favorite features and we loved happy hour downstairs in the bar. We will return to this property without question next time we are in the area.

Room was clean and provided what I needed for a one night stay. I did notice underneath the bed had a lot of trash and debris from previous guests.

Lovely property and staff

The stay was nice, conveniently located near Spring Hill metro. The breakfast buffet was adequate and the evening ‘welcome hour’ was a bonus.

Embassy is my first to go choice since the most suitable flexibility and comfort provided.

The hotel interior needs to be remodeling carpets looks so dirty all furniture looks is very old and scratched

Recommend food service staff wear gloves and hair nets I found hair in my food which completely turned me and my wife off from eating from the breakfast complimentary which is a big factor of selecting this hotel as records show And decided not eat from there during our stay Other than that we enjoyed our stay

Front staff is rude, I asked for blanket , they said no, what ever I asked for always no, Filipino receptionist she said in the end it’s like that , we have nothing. I m in Hilton , I m not supposed to get this answer .

Not bad at all we frequent this location. They do need to update their furniture and vanity.