The building itself is a little dated. The air was musty in our room. The staff were courteous and helpful.

My stay was only two nights. Overall the property was clean and quiet. As a single woman staying by myself I felt safe. You can tell there is some wear and tear on the property but overall everything was great. It served the purpose of a nice comfortable place to stay for a couple nights that didn’t totally break the bank, one of the cheaper options in the area. The breakfast was fresh and tasted great. Staff were friendly and helpful. If in Atlanta again I would look into coming back.

First off this property is way overpriced. We paid almost $200 per night, for two nights, then find out at the property that they also require an additional $50 fee for potential damages. When we got to the room, the door-jam was beaten and busted, same as the striker plate. It looks like someone literally broke into the room at some point recently- but why not fix it? There was no dusting or good vacuuming done. When I was in the shower, I realized there was a large puddle of water on the floor by the toilet coming from the shower, that’s when we realized the shower floor seal was broken and water was seeping out onto the floors (was really more of an inconvenience than anything). Other than this, the breakfast was really good and a very convenient walk to Truist Park. We might come back to this hotel, or probably not. Definitely don’t want room 213 again.

Way too hot in room and hallway.

Excellent staff.

Washer and dryer are good, but it is a little expensive ,$9 each load.

Great location and good area

N/A

Day one I arrived at the property June 28th 2024, late in the evening so I did not get a chance to really look at the room, what I did notice that the refrigerator was dirty when I got back from dinner that night. The next morning I went to take a shower, and I noticed that there was hair in the sink and in the shower, as well as the carpet had not been vacuum from the last guest, so I went down to the front desk to ask to be moved to another room, the young lady had no problem moving me to another room. The first one she sent me to was all torn up look like maintenance had been working there it was not ready . She apologized and asked me if I was okay going to the first floor and I said yes, and she proceeded to tell me that she know this room is clean and ready. So I took the key went to the room the room was occupied with the young lady in there already. At this point I was very upset, because I have to be somewhere important that morning and I felt like I was getting the runaround. The young lady apologized and said that the hotel would move my things when a room was available. At this point I'll start looking for another hotel I could not find anything until 6/2 that was available, so I checked out a day early, I will be calling the Hilton chain to request a refund..

We really enjoyed our stay. All the staff were very friendly and helpful. We had three rooms and all were clean and nice. We would stay there again. The only reason I didn’t rate a five was they were short staffed, which was not the fault of the staff who were there and working really hard and the fire alarm went off really early in the am.

The location is fine - walking distance to the ballpark. Parking fine. The building itself and the breakfast was average as expected. My room smelled like vomit - probably from the wet spot near the bed where vomit was probably cleaned up from the night before. It happens. But I would have liked either a different room or a rebate instead of merely the Fabreze solution. Luckily I was only there one night and hadn’t planned on doing anything other than sleeping in that room.

AC did not work. They sent someone to repair it at midnight and I have two young kids so as you can guess that didn’t work. The bathroom was dirty. They moved us to another room but it wasn’t until 11:00p on our last night the room we were moved to had leftover food in the refrigerator and the hot water did not work.

Excellent hotel with great service. The hotel is located next to Cumberland Mall; lots of dining options. Breakfast was a plus and they had different varieties everyday. Will definitely visit agaim.

The staff was amazing!

Hallway was hot; sink in bathroom was unstable; one elevator has been out of service for the last three or four years; vending machines were vandalized on third and fourth floors; no vending on second floor; room was clean

Great location! We were there from Florida for Six Flags but wanted to do some other things so chose here and it was great. Went to the malls, Perimeter Mall just north of here also. Great eating places right there and Braves stadium was just an exit away, so we ate there one night too. Rooms were clean, kids used the pool and gym both days. Breakfast was a full meal and really good. They kept the area clean and stocked for everyone. Would stay here again if in the area.

We enjoyed our stay! Breakfast was good! The only negative that we have is that we were 3 mins from the Braves stadium and couldn’t get the game on tv.

My handicap rooms shower head was facing straight forward hitting the back wall of tub shower combo. Maintenance man came but di not fix it. When I took a shower I was standing 3 inches from back wall and shower hit back of my head. Missing my body completely. I had to use the room coffee cup to get water on my body. Front Desk told me 2 things. I was given handicap room plus I could not get a printed receipt because I booked through a third party. Ie Expedia. I felt like a 2nd class citizen because I used Expedia. Front desk lady was not pleasant at all.

Missing light bulbs remote for the tv batteries kept falling out deadbolt wouldn't lock on the door pillows were flat

The rooms were dirty, no toilet paper, fridge in room broke, outlets don’t work, phone in room didn’t work. Had to go to desk a the next room was worse. I will never stay there again. The only positive I can say is the staff was nice.

Had a good stay staff friendly. Our room was clean

Friendly staff. Great assortment for breakfast.

Great

I didn't like that I had to get new keys every day during my stay other than that I loved everything else

Could have been clearer

When I arrived the front desk stated there were no rooms available yet. (this was 1pm). She stated they were having difficulties getting guests to check out on time. once a room became available, she was able to check me in.

Room was dated. Thermostat display was broken and unreadable. Mini frig needed defrosted. Staff was pleasant and kind.

BEWARE! DO NOT STAY HERE! So many issues! To start, we were greeted by breakfast food (eggs and hash browns) dumped on the ground. It remained there all 3 days of our stay. The young lady at checkin was very nice and kind. In our 1st room, the tv, ac and phone did not work. We received another room, but all this was extremely inconvenient. One of two elevators was out of service. The 2nd broke down as well the 1st morning of our stay. After walking down multiple levels for breakfast, there was no breakfast or even coffee. No one staff wise cared. The tile in the elevator was broken (trip hazard). There were holes in the room walls where something had previously been. It was just a disaster of a hotel. I totally blame management for lack of upkeep.

We were missing plug for tub. Everything else was great.

I booked through expedia and maybe I did not read the fine print well enough, but had no idea I was going to be another charge once I got to the motel. Wasn't thrilled with that. The bed was comfy and pillow topped the pillows were like clouds and it was quiet. Almost as good as being at home :o)

We almost always try to stay at Hampton Inns. This one was bare bones and not the standard we are accustomed to in previous locations. It would also be nice in all Hampton Inns if there was a selection of pillows for firmness with all the pillows provided.

The lobby was nice. The staff was friendly. Breakfast was quite good and the attendant kept it super clean. The hallways had a bad smell. Maybe weed? The rooms are outdated. The bathroom had 1/3 of a roll of TP sitting on the back of the toilet. No holder, seemed odd. Couldn’t get the TV to work. Told the front desk when we were checking out and he said the channels don’t work before 24. Odd again. The outlet for the TV had no cover. Seems like it would be very dangerous with a small child. I would stay somewhere else if stopping in Atlanta again.