Everything was great except that there is no heating in the building, and it becomes drafty at night. But the staff offer extra blankets!

Very good location, near the shopping areas a ,Restaurants and city beaches! Clean and confortable, Nespresso machine in the room, tea facilites, iron and table.Modern design of the room.

Biggest issue was lack of cleanliness, the entire room was filthy. Wanted to have a nice bath but all around the bath was so dirty i could wipe off the dirt with ease, then the bath plug was covered in black filth, just gross. Fixtures in room haven’t been wiped for months covered in thick dust. Cigarette stumps on balcony, someone else’s hair on the sink upon arrival. Bed on one side was worn down felt like sleeping on a hill. We didn’t get a maid service on our second day which I find odd in a 5* hotel usually get a daily freshen up but nothing. Corridors smelt like damp. On a plus side, the lounge on 23rd floor was lovely with nice service and nice views and the location was great for us. Needs a huge renovation and new cleaners, won’t be staying again.

Amazing views!

The property is well located between the beach and the cruise port with wonderful views from the higher floors. The immediate area around the hotel is a bit run down and crowded with noisy traffic. The desk staff were friendly and accommodating. The cleaning staff could be more thorough and consistent. We stayed for 12 nights and our bed linen was only changed twice - when requested.

Nice and friendly hotel that is very clean. Rooms are well equipped and a nice size too.

Places torn up, worn out

Property is old. Elevator from street level to lobby is very hard to use. Elevators inside hotel are old and slow. Several guests were checking in at the same time. Our person was more worried about others than us and took longer than normal because he kept jumping into their conversations. Bed comfort level was superb! Unfortunately after we were asleep, we were woken up by room service trying to deliver someone else's order. No apologies received. I would stay here again for the price paid.

Good for a base, 5min walk for everything you need Breakfast bars etc… The hotel felt very corporate.. Didn’t eat or drink there at as so much more just minutes away…

Hotel offer parking available and we need to paid for outside hotel parking for our stay at the hotel Except this everything is excelente

Good location, close to the Canteras beach, and the bus stop. The pool at the roof is a big plus, with an excellent 360-view of Las Palmas. Rooms are so-so, the bathroom needs renovation and the hotel itself is quite neutral/boring. We did not use the restaurant/bar, so no comment on that. The view is spectatular there too.

I was 4 nights, one day my riim was not cleaned, the shower gel was empty. Besides was everything very good.

Close to citycenter, nice view from 19th floor, hotel is quiet and staff friendly, what more could you expect

Very friendly and competent staff, great breakfast.

The hotel needs some improvements It is not a 4 star hotel anymore

A very good hotel with a nice sundeck and rooftop poolarea. Comfortable room and very good service.

Very good and friendly staff all of them

The location was excellent Close to the port where we boarded our ship Close to the ocean with shopping and cafes, loved it

This is a perfect property for a pre cruise stay , great for the beach in Las Palmas and right next to the train station. Building was lovely and staff very helpful and kind. My concerns were that our safe did not work and AC did not seem to work well. One suggestion to the Marriott people would be that the restaurant should be open for meals at typical hours ( not opening at 8 pm) and prices of meals seem very steep. We did not eat one meal there. Lots of restaurants around the hotel.

.informal dining about ⅓ block away. Handy after a long flight

Good location

Helpful English speaking staff. Lovely bedroom and breakfast.

Excellent location close to cruise port, transportation, restaurants. 5 min walk to the beach.

Early check in - great ! Wi-fi - non existent. Breakfast - shambles. No menu, limited selection - no comparison with previous visit in 2022. Bed very uncomfortable. Needs to up its game to be worthy of Marriott name

Had a wonderful experience. Very friendly staff. Very responsive to our needs and requests. Facility was clean and well kept. Breakfast upstairs was great. Not to mention the convenient location and wallkability to everywhere--for shopping dining entertainment, etc.

Parking here is tricky and should be researched beforehand! Great views though and wonderful staff.

Nice hotel, convenient spot and easily identifiable from a distance! Great views from pool area and restaurant

Good hotel but a bit dated; internet was very unstable

Nice breakfast and skybar at level 23. Rooms okay but dirty wallpapers. Reception desk helpful. The so called sea view from our was not much to pay for. The panorama view from sky bar fantastic but curtains were not separated in the afternoon.

I travel to many places, but the location, facilities, and the kindness of the staff who know the hearts of customers are a great help to travelers who need a break. The only thing lacking was the internet, which made it a bit difficult.

Coinvent location to boardwalk and cafes

Great view of the sea