I stand in line 20 minutes to wait to check in because it was only one Clerk and several people were checking in at the same time . The shower in the bathroom was leaking in the ceiling in the bathroom was falling down. There was no curtain over the window only a shade I have never seen that before. But the bed was very comfortable

I was traveling with my 15 yo grandson. The King bed with sofa bed was the only room available. We chose this hotel because of the location to where we were going. Approximately one quarter of the vinyl on each sofa bed cushions were peeled off. We opened the sofa bed to find over two-thirds of the bed was stained with unknown liquids that had dried. We had to request linens and blankets from the room service staff. We received sheets but no blanket. I had to go to the local store to purchase a zipped mattress cover, mattress pad and blanket to be comfortable using the sofa bed. I informed the desk attendant when we left that the sofa bed in that room needed to be replaced. We were in room 301

Staff was excellent,very friendly and accommodating.

First there was no signage at the hotel. It was situated near another hotel and I needed to drive to the other biilding to differentiate the two. The facility itself was sufficient for my needs. The staff was adequate but not friendly. My room was clean and I had no issue with it except the heat/AC unit was very loud and it sounded like I had a diesel truck running in my room. It kicked on and off all night and I did not get a very good night's rest.

Car window was broken in the parking lot, looks like they tried to steel our tires but got spooked and left but they did manage to get the cars tires next to us. Homeless Man came in off the street for the breakfast, stepped in front of me and emptied the hot food into a plastic bag and took all the bagels and left. Very unsafe place to stay.

The website was not up to date, pool was open even though we site said it was not. Much of the hotel looked in disrepair including rooms. First room my husband and I and 10 yrs old son checked into smelled strongly of Marijuana, when I went down stairs to switch rooms, the man at the desk said, I know, we will be charging the previous occupants for that and then he switched us rooms. Next room had leaking bathtub faucet and because of previous room we opted to deal with it. We were unable to get extra bath towels as none were available and the service person at the hotel breakfast was rude and room to eat was freezing cold.

Upon check in, I informed hotel staff that room was less than satisfactory- dirty, stagnant, AC did not work, and two doors down from where our room was, the hotel was being renovated. Drywall, paint, debris… my son has asthma. We were there for a lacrosse tournament. We drove 8 hours and he just wanted to sleep. When I was told they were fully booked, I informed her about the AC not working and to find another room - unacceptable. She called back, found another room but my son was asleep. So we stayed in that disgusting room Friday night. Switched rooms Saturday, no compensation. Other than she could offer us a “snack of chocolate or chips” for our trouble. I have video and pictures that show that the 5th floor should have not been rented. Not safe for people to stay there. I will be receiving a refund. And if my asthmatic son has any breathing issues after this, the corporate offices of Comfort In n will be hearing from us.

This hotel was doing renovations. The door looks like someone broke into the room there was no iron or blow dryer in the room. The elevator lights don't work properly. The room key stopped working and I still had one more day to stay.The power went out as well I will say give this a hotel a couple more years for the remodel be done and it will be okay.