AC was extremely cold and hard to control

Staff was friendly and the room was great. Nice kitchen in the room.

The staff was very kind and helpful. The room was clean and very comfortable. The breakfast was great.

The nice guy who checked us in really made our stay special. Such a sweet dude.

Horrible experience! Got there at 3:00pm there were 80 people waiting to checkin. Guaranteed check in was 4pm they said it would be at least a 2 hour wait. We had to be somewhere at 5:30 had to get ready in lobby. The front desk was doing the best they could but the management should have been there to take the heat. It was explained to us that the night before was sold out and they have a new check out time which made the time to turn rooms over shorter. Sounds like horrible mismanagement of the hotel. I will be requesting at least partial compensation.

GREAT STAY

Breakfast was very good ....staff were very helpful..

Not good. Will not stay again. Tub was not drained and had standing water with the towels in there soaked. Toilet did not flush properly. Went to tell front desk since the room did not have a phone. Front desk did give a 20% discount, however I reported issues at 8:29 and checked out after 9:30 and still no housekeeping to fix the toilet. Closet to a/c unit it old and messed up. Room had a stale smell. Our other room was set to 79 degrees in 100 degree weather so was not cooled upon entry. All this for an almost $300 for 1 night. DO NOT STAY HERE!!!

Construction ongoing...

Easy checkin and out friendly staff and helpful close to some good restaurants.

Good confortable

A. Ice location. Clean rooms. Good customer service.

The hotel is out dated, the room was not cleaned daily, had to get supplies daily because never started off with full supplies (toilet paper, dish soap, dishwasher soap, paper towels, towels enough for 3 people). Take our own trash out daily. Toilet ran all the time (didn't bother us but it was wasting water) Breakfast was not ever filled and would have to wait for certain items (bowls, food, etc) and we went at different times and it still was the same. The sink fell thru the counter and they said they would fix it so we left at 1030am and came back at 6pm to it not fixed. They did not have the parts. It would have been nice to have a call to notify us instead of going to the front desk to talk to different person about the situation. They did give us a free night but I would not recommend the hotel. Positive - the AC worked great especially it was over 100 degrees outside. Front desk workers were kind.

The room was good at first until the toilet started to flood. I called the front desk but he was alone & they don’t have 24hr maintenance. He did eventually bring a plunger & we had to fix the issue our self. Close to a lot of restaurants.

The most disgusting pool I think I've ever swam in.

The room was nice. I thought the bed was very comfortable. Our room wasn’t ready when we checked in (45 minutes after check in time), but the front desk got us checked in so we could get to the concert at Globe Life. We did have to stop back by the front desk to get our room key (which was a little inconvenient because the doors were locked since it was late, and it took a little while before someone let us in). The only reason I gave 4 stars in condition is because the TP holder was only screwed in completely on one side. The other side was barely screwed in, and I could see where it may have been attempted to rescrew it back in since there was drywall dust all over the baseboard and floor.

Room was satisfactory. Breakfast area was disgusting, all open tables were dirty, sticky, and food was all over the floor. No one made an attempt to keep it clean. We came to the buffet around 8:30 AM and there was no food available except cereal. Very disappointing, I would not stay here again.

Excellent service in all areas: front desk, housekeeping, kitchen staff.

The mattress was worn out. That is too much to pay for that bedding

They were over sold

Very nice property with friendly staff

When arriving the receptionist was very accommodating and friendly. But once we got to our room and started using it we realized the toilet didn’t work. After every other flush the water wouldn’t fill back up in the back of the tank so my husband would have to fix it. I went to use the phone to call the front desk and there was no dial tone. The phone did not work. At this point it was late and we didn't want to walk to the front desk. We informed the front desk in the morning. They scheduled someone to come and fix it while we were gone for the day. The toilet was fixed for a time being, but we did have continued problems with it 2 more times. They removed the phone and didn’t replace it. Yes we have cell phones but it was weird to not have a phone in the room. The pillows were so flat and awful. I went to the front desk to ask for more pillows and they didn’t have any extra! They said to come back later and they might have some. So I went later in the day to see if they had anymore and they gave me the flattest pillow ever. How do you not have extra pillow cases for guest! After a few tries I finally found a somewhat ok pillow. There was a hallway light right outside our door, this made it difficult to sleep at night! The hallway light made our door frame light up like a huge rectangle night light!! When we arrived the pool was closed! It was so hot. With kids that want to swim this was such a bummer. Going to the sister property to swim was not convenient at all!

Overall was adequate but pool cleanliness was a little concerning.

This was convenient to Globe Life Field. The 2-room suite was great to share with my cousin.

I needed an iron, should be provided. Also only a skillet in my unit

First room stunk like smoke second room had bugs in it the police where there every day dealing with locals

I liked all but breakfast had duicates on food need better selection i would probably do fairfield inn cause of breakfast but other than that ita all good

Pool pump in the room closet extremely loud. Toilet was clogged at check in. Sofa was more comfortable than the bed, carpet was soiled, charged for parking, told us there was security patrolling, someone sleeping in their car with motor running all night. Nightstand was taller then the bed, hit my elbow on the corner of the nightstand and ripped my elbow open, Queen beds only, Horrible, not up to Marriott standards,

It’s clean and comfy.

Didn’t have a key available for my room, had to be let into my room by office clerk, mobile key was not available. Then had to return to front desk to retrieve a key after being told a key would be brought to my room which never happened.

Our family of four had a really lovely time at the hotel. The room was clean and met our needs. The kitchen area was a massive plus with large fridge/feezer. A big thank you to Jacen and Harley in reception who gave us 5-star service! Would definitely recommend a stay here.

Absolutely loved it! Very good value for money! Fantastic and helpful staff. Massive kudos to Harvey & Jay and also the cleaning staff who made our stay truly memorable. Will definitely recommend to friends and family! Just one area of improvement: if you could add more variety and flavour to the breakfast offerings that would be great please!