The staff was very professional and kind. They make you feel welcomed from the time you walk in the door. From checking in to checking out was a breeze. The breakfast was very good and they had plenty of options that you can choose from. The Biscuits and gravy were the best! The rooms were spacious and clean. The hallways were clean and had a nice scent. They are pet friendly which is a plus! The property was well kept on the outside as well. I will definitely return again when i go to Indianapolis. I have to give 10/10

From the time we stepped foot in the door ALL staff went above and beyond to make us feel welcome and meet every need. Everyone always had a smile. Breakfast had more options than we’ve had any other place and we travel a lot. Can’t see enough great things about this Residence Inn

Comparable prices with other hotels, especially because of the separate bedroom and having a kitchen

The location is amazing--right off a main road with lots of restaurants and shopping. Staff at check-in was very welcoming. The room was great and clean. You could spot signs of wear-and-tear; normal things for establishments that are older or have long-term residents. Noticed lots of residents with pets--a cat next door and several dogs nearby. This was fine with us but it might not be everyone's preference. My kid's favorite was a pool and hot tub. The pool did not feel heated--probably in the 70s--chilly at first dip but very quick to adjust. As short adults with a small kid, we loved that it only went to 4 feet. The hot tub was big and was a lovely temperature. Lots of complimentary pool towels were available and the area was very clean. Breakfast was great--lots of hot options plus regular continental breakfast fare. Loved the 12pm checkout. We will be returning!

So clean. Attentive management. Beautiful hotel. Detailed. Excellent food and amenities.

Great customer service at check in and the room was awesome. Very clean!

The staff was great and helpful. The room was very nice . We enjoyed the hot tub and the pool to . We enjoyed our stay there .

Good sized rooms. Great staff. Good location for travel. It could use a remodel but it is clean and everything works. There are lots of little nice adds that make up for the need for a face-lift.

Could use a little more maitenance and updating

The room was comfortable. But, the bed was not so much. Phones in the room were not working. Called about that 2x, was told someone would come to look at it, no one ever did!

Staff was friendly and helpful

We have stayed at many Residence Inn’s before but this one was outstanding in every respect. The staff was helpful and friendly, and the breakfast was very good, etc.

The only negative was the sofa sleeper. SUPER uncomfortable. We otherwise had a great stay.

Nice hotel with refreshments in the lobby 24 hours. Comfortable bed with soft covers.

The room was clean front desk recommended an excellent pizza place great stay

Hotel was a bit dated but not horrible. The price was quite high for the quality. The young lady that checked us in was very friendly.

Staff was great and so were the grounds. I'd definitely stay here again.

Staff was great and so were the grounds. I'd definitely stay here again.

Very friendly staff Beautiful room and very clean

Very friendly staffBeautiful room and very clean

It was amazing

Was given a room key and when I opened the door to the assigned room to my surprise there was a couple on the bed undressed in the room. After turning down an open invitation to join in I swapped rooms. The bed in that room was like sleeping on 10000 lego blocks. The rooms are nice, the amenities are good I got a free peep show because of poor record keeping but that bed was a deal breaker.

We were here for 3 nights. Most of the staff were very friendly. The hotel room was not that clean. Lots of stray hairs everywhere, maybe they haven’t vacuumed or swept in a while. Bed wasn’t that comfy. On our last day there, the bathroom light went out in the afternoon. We told them & they said maintenance would fix it, but they never did. We had to spend our last night there with no bathroom light, which was terrible. Told them again about it when we checked out, but they didn’t seem to care. Hotel was in good location for shopping & plenty of restaurants in the area.

I was particularly impressed with the staff members working at this location, namely Anthony and Inga. Anthony was very polite and personable during check-in and each time we passed through the lobby during our week-long stay. He answered questions with a friendly demeanor. As for Inga, she was the housekeeping staff that popped by room when I was in the room, and she was as easy to interact with as my own family. She was absolutely darling.The room itself was clean and I had everything I needed to utilize the kitchenette. It was exactly like we had a studio apartment and even though there were some tiny quirks that might have bothered some people, myself and my child were both very comfortable and were able to maintain privacy between the living space and bedroom space.This was close to multiple restaurants (both fast and dine-in), but also was close to a Meijer. Due to the number of roundabouts in the area, travel from place to place within the Fischers, Carmel, Westfield, & Indianapolis area was very fast. I was impressed with how easy it was to access everything that I would've needed for our lengthy stay.

I was particularly impressed with the staff members working at this location, namely Anthony and Inga. Anthony was very polite and personable during check-in and each time we passed through the lobby during our week-long stay. He answered questions with a friendly demeanor. As for Inga, she was the housekeeping staff that popped by room when I was in the room, and she was as easy to interact with as my own family. She was absolutely darling. The room itself was clean and I had everything I needed to utilize the kitchenette. It was exactly like we had a studio apartment and even though there were some tiny quirks that might have bothered some people, myself and my child were both very comfortable and were able to maintain privacy between the living space and bedroom space. This was close to multiple restaurants (both fast and dine-in), but also was close to a Meijer. Due to the number of roundabouts in the area, travel from place to place within the Fischers, Carmel, Westfield, & Indianapolis area was very fast. I was impressed with how easy it was to access everything that I would've needed for our lengthy stay.

When we checked in there was a lot of confusion. Once it was resolved, we were able to get to our room. Clean, but had some minor damage-cracked sink, towel rod that kept coming apart, outdated TV. Ask about the pet fee. We were quoted $25 a day on the phone before making our reservation. They tried to get $100 after we checked in. The manager made an adjustment to what we were quoted. The breakfast was take and go-decent selection. There was a lot of liter all over the hotel. I do know that the hotel was fully booked and were probably short staffed like every hotel these days.

Rooms were nice enough, but the hotel was a little out dated. The age gave it a little more of a feel of not being as clean.

It was amazing, the only thing was that the rooms smelled like someone had just smoked a cigarette. Overall, it was good, I would come here again, I just wouldn't stay on the ground floor.

The staff was excellent except when we checked in. We had reserved a first floor room and were told, in a manner we thought rude, that our room had been given to someone else. But the maid on our floor, Inga, was warm and helpful. Also Anthony was a terrific help.

I reserved a non-smoking room. I checked in at 1030pm and my room reeked of cigarette smoke. I called the front desk immediately and was told I could not switch rooms because they were full. The smell was so bad I couldn’t sleep. I talked to the front desk the following morning and was told to have Expedia call and they would refund my money. No follow-up from Expedia and I’ve not received my refund.

My room was extremely clean and comfortable

My room was extremely clean and comfortable