I didn't like this place at all. Bathroom tub and walls very dirty. Comforter was dirty and so was bed skirt. Rug in the room was old and dirty, I will never come to this place againl

I don’t like waiting 45 minutes because is only one person on reception

Very low standard compare to other Sheraton’s in the world

The staff are all beyond wonderful, attentive, helpful and so very friendly. Beautiful modern and very clean hotel, the rooms were spacious and comfortable. Delicious breakfast buffet. The only thing I'd critique would be that the rooms be updated with more outlets since we all depend on so much technology these days. Other than that, no complaints and would absolutely stay there again!

Pro: low price for a 5 star service, the warm of the people, they were all excellent! The breakfast service, remarkableCons: did not have the kinder open, the parking was paid at a high cost (we thought it was free or included in the fee) and due to an external issue we could not enjoy the swimming pool 1 out of the 2 days we stayed..

Pro: low price for a 5 star service, the warm of the people, they were all excellent! The breakfast service, remarkable Cons: did not have the kinder open, the parking was paid at a high cost (we thought it was free or included in the fee) and due to an external issue we could not enjoy the swimming pool 1 out of the 2 days we stayed..

The staff was incredible nice and open to help you in whatever you need. The restaurant could have a bit more options but the food was really good. The breakfast was stunning and delicious with tons of options. The facilities are gorgeous, clean and comfortable. We had massages and we couldn’t have been more relaxed, Alejandra I think was they woman’s name, make sure she is the one that makes the massage for you.

The staff was incredible nice and open to help you in whatever you need. The restaurant could have a bit more options but the food was really good. The breakfast was stunning and delicious with tons of options. The facilities are gorgeous, clean and comfortable. We had massages and we couldn’t have been more relaxed, Alejandra I think was they woman’s name, make sure she is the one that makes the massage for you.

the food, the cleanliness and the friendly staff but there were things that I thought should have been addressed better considering the quality of the hotel like the bathroom facets.

Bedrooms are very nice.Coffee for breakfast has to be improved. i didn’t like the coffee

Bedrooms are very nice. Coffee for breakfast has to be improved. i didn’t like the coffee

The worst welcoming reception ever we need to change $100 dollars on Saturday evening and the staff could not do the change or except the money tweet that was the only money we had available at that time and Sheraton was not able to resolve that small problem.The worst welcoming reception ever we need to change $100 dollars on Saturday evening and the staff could not do the change or except the money tweet that was the only money we had available at that time and Sheraton was not able to resolve that small problem

The pool was nice, it is not common to find a hotel in Mar del Plata with one.

Great location I. Walking distance to beaches, nice neighborhood pubs and restaurants. Pleasing architecture, pool area and gym

It was a good hotel, but it shows signs of wear. I can see why it is a 4-star hotel, but there was wallpaper coming off the wall. It is quite far from the airport, but amazing views of the city/beach.

Very good hotel, in a perfect place for walking and having lunch or dinner. Rooms are clean and spacious. a very nice pool with i didn't use and a nice Spa (i had a massage there). also used the restaurant that has a view of the naval base and gold court.

Very good hotel, in a perfect place for walking and having lunch or dinner. Rooms are clean and spacious. a very nice pool with i didnt use and a nice Spa (i had a massage there). also used the restaurant that has a view of the naval base and gold court.

Amazing Hotel,and Service,

Amazing Hotel,and Service,

they made us feel welcome!

Excellent

No problems

Great location. Great view. Excellent service provided by their staff.

If you paying premium $ on Sheraton, one should expect good service and comfortable stay. But this hotel is worst ever, considering that I have lived across the world in 5 star hotels, I have never wrote a review for another hotel, and this is my first bad, really bad experience. I got a room on 7th floor, called the front desk, my AC is not working, he said, he will send the maintenance. Half hour later, no one arrived and I went down to ask at the front desk, the guy said, “open the windows” because AC is turned OFF, lol. You kidding me? Then at 2 am, I again went down to tell another front desk manager, come to my room and see how terribly hot it is in there, I better sleep in the lobby, he came inside and agreed that it was really bad. He switched my room to one on 4th floor, well, AC was working fine in this one? I wont be staying in Sheraton hotels ever, and wont recommend it to anyone, I told them to even donate my SPG points to anyone else, as I wont be using them anymore. The only people I saw smiling and giving smile were the cleaners in this hotel, other than that, everyone else has a ZOMBIE face, as if they hate their work and dont like customers.

If you paying premium $ on Sheraton, one should expect good service and comfortable stay. But this hotel is worst ever, considering that I have lived across the world in 5 star hotels, I have never wrote a review for another hotel, and this is my first bad, really bad experience. I got a room on 7th floor, called the front desk, my AC is not working, he said, he will send the maintenance. Half hour later, no one arrived and I went down to ask at the front desk, the guy said, “open the windows” because AC is turned OFF, lol. You kidding me? Then at 2 am, I again went down to tell another front desk manager, come to my room and see how terribly hot it is in there, I better sleep in the lobby, he came inside and agreed that it was really bad. He switched my room to one on 4th floor, well, AC was working fine in this one? I wont be staying in Sheraton hotels ever, and wont recommend it to anyone, I told them to even donate my SPG points to anyone else, as I wont be using them anymore. The only people I saw smiling and giving smile were the cleaners in this hotel, other than that, everyone else has a ZOMBIE face, as if they hate their work and dont like customers.

The hotel is awesome. Pool and gym very comfortable. The staff very nice and courteous. However, to go to the beach you have to walk long 5 blocks downhill. Coming back uphill is a bigger problem

The hotel is awesome. Pool and gym very comfortable. The staff very nice and courteous. However, to go to the beach you have to walk long 5 blocks downhill. Coming back uphill is a bigger problem

Beautifully maintained hotel within easy access to the beach, shopping, and transportation.

The second night of our stay there was a party going on with electronic music that vibrated up through the building to our room on the 3rd floor. Earlier in the day when they were doing a sound check I voiced my concerns and was told the doors downstairs would be closed and it wouldn't be a problem. I asked to be moved to a higher floor and was told it wouldn't be necessary. This went on from around Midnight till around 5:00 AM. When we called down to the desk the volume would be turned down for a short while then raised louder. We are very unlikely to stay in one of their hotels or recommend them to friends and family.

benissimo

The air conditioning system was not to good and the Hotel needs a little update.

Terrible staff at breakfast buffet (no greeting, no welcoming, no accommodating, no nothing). Pools: the outdoor pool is only available for use on weekends (great disappointment) and the indoor pool is only for grown ups. I booked because of the pool mainly just to find out what I just mentioned. Temperature was 25 to 30 degrees Celsius and the outside pool looked in perfect condition. I found the hotel too pricey.