There are hundreds of hotels in Sitges. DO NOT stay in this one. I think they only offer rooms to offset the cost of operations for the club members but it is apparent upfront that you are an annoyance. The room is so basic that there are no plugs, the A/C was last given maintenance in 1990 maybe?, and it seems like an overpriced hostal. Front Desk (Albert) is useless.

There was dried blood on the wall and a dirty sock hanging on the ceiling. We weren’t greeted and had to figure things out on our own.

Positively surprised +++++

No wifi at the room, Reception was no speaking English.

Nice views and nice staff. Place/rooms are dated. No room coffee or tea. Limited breakfast selections. All day construction noise.

Staff not very friendly or helpful. Taciturn. Restaurants nearby extremely exspensive and quite a walk to a few bars. Hotel is not easy to reach without a car

Stayed for three nights. Housekeeping never came to clean the room until very late during the day. Left the room at about 9:00am left the sign to clean but never got it cleaned until we returned about 4:00pm. By then we already in the room when they later knocked the room.

Really great!

Perfect for a peaceful stay with excellent views of the marina.

I was in a room with a view to the marina. It was clean, but very basic for a 4* hotel. Furniture and bath tub a bit worn. No coffee maker / kettle / tea that you usually find in 4* hotels. Most annoyingly, there was just one wall socket in the room, and that’s where the fridge was plugged. So you have to choose between having cold drinks or charging your gadgets. There was another socket in the bathroom. Since this is a beach town, inevitably you will bring in traces of sand on your shoes, regardless of how careful you are. You’d expect the cleaning staff to sweep the floor, at least every other day; they didn’t. Since I am a gold member, I was supposed to get a free bottle of sparkling wine for my stay. I asked the staff on 2 occasions about this and they promissed they would get it sorted; which they didn’t. Not bothered about a bottle of cheap wine, but it’s a matter of principle. Don’t promise something and then refuse to honour it.

Hotel is in great location close to the beach and great restaurants along the Port. Has a nice pool. Service was good and the people are kind and attentive. I do question the rating of the hotel (at 4 stars). Also recieved none of the promised VIP amenities, so am not sure if I would stay here again. Bookers need to know that toilet and bedroom are all one room - so dont be surprised when you see it

Second time I’ve stayed here, first had a kitchen and so this time didn’t take travel kettle. Arrived at room and apart from the weird set up which I’ll come on to there was not tea or coffee making facilities. Asked twice to be sorted 3rd time got told no sorry can’t be provided. Now on to the rooms- yes I know boutique hotels are all about the glass shower room now but normally that encloses the toilet too and the glass is frosted fully to provide some privacy. Not here, toilet open to the whole room behind the shower. Why they couldn’t have enclosed it all is beyond me. You can’t buy drinks around the pool and they ask you not to take any but everyone ignores it. Now as for breakfast if you advertise it until a certain time then ensure it’s fully stocked until closing. We are not talking a 5 minute rush before closing we are talking 30-45 minutes before and hardly any cooked breakfast - that is pretty poor! Maybe spend less time doing the fancy fruit displays as looks like you must bin most and concentrate on providing and refilling the other food. If you won’t provide kettles in the room it’s really not too much to ask to have the breakfast room open most of the day so you can get your own coffee. Last year great and really helpful - this year gets a thumbs down and won’t be back

The location of the hotel was awesome! However the quality of the rooms was not good: The air conditioner in our suite wasn’t that strong. when we checked in the bed sheet on one of the beds had stain on it and when we asked for a clean one we got one with hole on it. The staff were really nice and helpful and tried their best to help in spite of language barrier. There was a bad smell of some sort of sewage in the hall way of the hotel however towards the end of our stay either the smell was gone or we got used to it. Overall we are satisfied however according to the other family who stayed at the same hotel with us at the same time there were more issues.

Great pool and the rooms were clean but the furniture needs an update. The day front desk manager was very helpful and friendly! The hotel is on a long stretch with many upscale restaurants in a quieter area than the city center. San Sebastia Beach is a 12 minute walk and all of the major shops/boutiques are 15 minutes’ walk from the hotel.

This is a very substandard and strange hotel, and definitely no where approaching 4-star class. First- the young man who checked us in couldn’t have been any LESS welcoming. No please, no thank you, no smile- infact his demeanour is best described as contemptuous to being inconvenienced by customers. Seriously- this young man needs training or to get a job he doesn’t clearly hate). Second- the ‘en-suite’ bathroom is infact a toilet and shower behind a piece of transparent glass with no door- so if you stay here hopefully you’re comfortable with watching and hearing your partner on the toilet. Totally bizarre. This is not disclosed in the room description. Third- two members of staff walked into my room at 9:30am without knocking and despite a ‘do not disturb’ sign on the door. They were holding a coffee like they’d decided to come to take their break in our room. Due to the ‘bathroom’ being completely exposed they got to see me shaving half naked while my partner was taking a shower. Totally outrageous invasion of privacy. Their response when it happened: to laugh! Fourth - our harbour view was in fact a view of a tree and four other balconies looking directly into our room. Absolutely no privacy so we kept the curtains permanently closed. Everything about this place is cheap, faded and depressing. The management have clearly given up. There is no pride. It’s VERY sad. I would barely call in 2-star let alone 4-stars.

Loved this hotel and location for our vacation! Very clean room and located on a marina and within walking distance of the beach! Lots of nice waterfront dining options on the street near the hotel. We loved it and would stay here again!

Lovely pool area. Clean rooms with good facilities but why on earth would they put the bathroom (toilet and shower) in the bedroom? Why not put a wall there? The strangest thing I have ever seen. Extremely quiet hotel. No pool bar or any bar to have a drink by the pool. Hotel kept very clean though!

Loved my stay at the Port Sitges Hotel. Clean and comfortable, a few minutes walk from the town centre, with lots of restaurant options nearby. Pool and facilities were excellent.

There was great eating around the hotel. I felt very safe

The hotel room we had was not 4* as advertised. Breakfast does not cater for Vegans. Luckily the surrounding restaurants were accommodating. Our room needed refreshing and decorating. Evening receptionist was not very accommodating but the morning staff were very helpful. Was able to explain our concerns and grievances when checking out and was welcomed by the staff receptionist. If they made the changes and updated the rooms would definitely book again.

Positive: views of the harbour and location Not so positive: room, which seemed to be recently partially renovated, was dusty and with an unpleasant smell (had to leave windows open for the whole stay). Shower gel available was not the one labelled on the bottle (the bottle was from a known brand but it was most probably refilled with a cheaper one).

Amazing service, location and condition. Will definitely be back!

Great location, breakfast not so great…

nice price, nice location but facility is not clean. crack on bathtub..

we enjoyed it! Room is amazing,it has everything you ever need for a long time stay! Hotel is well Located, with amazing beaches around! We loved it! Thank you❤️

A great location close to many restaurants and an easy walk to the town centre. The staff were very friendly and helpful and the room was very comfortable. I would be happy to stay there again.

This hotel is spotlessly clean, spacious, with excellent views from every room. Staff are relaxed, friendly and helpful at every turn. A few minor items would lift the hotel to the next level - bathrooms are high quality but a little dated, and the air conditioning could be a little quieter.

Our room, 101, has amazing views of the marina, the beach, and Sitges. It's one of only two units with those amazing views. The housekeeping staff also kept it very clean. However, WiFi signal is only present, and very weak, in a 5"x5" corner in the bathroom. There was no signal anywhere else in the unit. We reported it to the manager and the reception person, but they didn't even seem to care. The problem is that the last WiFi repeater is about 50 meters from the room (you can see them on the hallways), too far from it. This drove us to pay for international data on our phones, which made our stay more expensive in the end. It's too bad that one of their two best rooms in the entire property has no wifi, and that the management doesn't even seem to care.

Nice staff, easy check in. But the hotel room needs a renovation. Overall it was a bit worn down. The breakfast were a bit small in types of food, only one cheese, ham and dried ham. Egg and Spanish tortilla which tasted good. Bread and some cereals. Ok, but a bit boring for a 9 days stay. The pool area ok, clean pool. Nice shower facilities. But again, everything a bit worn down. Overall an Ok stay, mostly because of the superfriendly staff.

Great location, especially for Balmins beach. Comfy room, friendly staff. Nice pool area. Would feel a bit more welcoming if reception staff were based at the front desk, rather than the back office.

Terrible! The kitchenette contained virtually no equipment. Had to use a saucepan as there was no salad bowl. No strainer, so I could not cook pasta. No microwave. No sharp knife to chop anything! No upgrade despite Gold status with Hotels.com. The room STANK of cigarettes and it became worse when air conditioning was turned on! TV in lounge room did not work - was not repaired despite a complaint to the manager. Had to sit sideways on the toilet as bad design meant you could not sit facing the basin! Never again!!!

The hotel really has potential- but when I take in consideration that’s it’s a VIP HOTEL in Expedia - it’s not even close to what we else have tried around the world … so we were disappointed;( … the older man in the reception Was very helpful - but the young workes was not … very short headed.. the room had a nice view - but the air conditioner didn’t work in the bedroom - and the “kitchen” really was not a kitchen 😆😆 - to cups and some plates … nothing that you could clean with - and the furnitures was old and very used. Yeah - so in total it was not a good experience ;( - the pool is nice and so is the view to the port and the sea … but the rest! Not so much