On arrival it took almost an hour to check in, when I asked why it was taking so long I was informed that the room I booked was not available. i was finally given a room but although I was told it was like for like, it was not in the main hotel and was quite far from the restaurants and entertainment area. I will make sure my booking is confirmed in the main hotel building next time.

we loved the kitchen on the balcony, however missing a few key items like: a sponge, towel and dishwashing liq. a knife that wasn't dull, 2 reg size coffee cups. Our room has two bed moved together as one, Sad as the room is listed as a king which was what was expected.

we loved the kitchen on the balcony, however missing a few key items like: a sponge, towel and dishwashing liq. a knife that wasn't dull, 2 reg size coffee cups. Our room has two bed moved together as one, Sad as the room is listed as a king which was what was expected.

Unfortunately we had to wait until 6:32pm to get our room, which was on the 3rd floor of the last building; we were tired, it was humid, the AC didn't work properly, the fridge did not cool, and all the channels were in French. None of the staff knew enough English to be of assistance; they did their best, but that was just not enough. I am guessing that they cater to Europeans and not to English speaking people. Breakfast was 27 Euros per person, that was excessive. I would never stay there again, nor would I recommend it to anyone.

i Liked this hotel, the room, the amenities, the piano bar with a good music, the nice a la crate restaurant, and all you can eat restaurant too. I found good coffe and good wine. It’s a very good area close the city too.

Having read some reviews we were worried to the extent of wondering if we should cancel. Our experience was so at variance with what was being said we'd have been forgiven for thinking it was another Hotel. We had a first floor room with balcony and balcony kitchenette offering a lovely view of the beach and surrounding gardens. Lovely location for supper and breakfast. Yes, we were joined by birds but of the chaffinch sized variety, not Hitchcock's "The Birds". The room was clean, comfortable and regularly serviced. The shower and bathroom were well appointed, well supplied with wash products and again kept spotless. At minimal cost we had wi fii passwords for 4 devices for our 13 night stay. Air conditioning was very effective! We were also supplied with a drying rack on the balcony and ironing board/iron should we have felt the need. We hired a car, on site parking was free and it was easy to visit all parts of the Island. Most roads were tarmacked, those not were a bit potholed. Some of the road layouts and priority were a bit hair raising. Dining unless you have an all inclusive deal could prove costly especially if you were travelling with family but the buffet meals we sampled offered great choice and was a good way to sample many different types of food. The dance displays were well worth seeing and the Christmas and New year Festivities were fun. Effort had been made. Did we enjoy our stay? YES. Would we want to return? DEFINITELY.

Totally unapropriate four star valuation! Not even a 2star! humidity, door not working, teracce door not easily opened, expect nice modern lobby and restaurant rooms were not renovated from 80ties! Total disaster not worth pricing! \We changed first room immediately from seilling there were drops of water and all our stuff was wet in a few hours not being in room. Other room high humidity no circulation door very hard to open.not satisfied that we paid 200Eur, real value and standard is equal to value 50EUR/per night!!!

Upon arrival, I was confused because when the taxi driver dropped us off, the name of the hotel was not the hotel l reserved. After checking in, I realized there were several hotels combined in one and there are blocks of room that are in the Mahogany section of the hotel - confusing I know. Our stay started off horrible because the taxi driver quoted us one price and then when he dropped us off stated another price. He became so belligerent that the receptionist had to come assist. He charged us $30 more dollars then the normal price. After checking in, we were put into a room that we did not reserve - bathtub would not probably drained, it smelled a bit, and the overall it was meh! We informed the front desk about the error, but was told that we'd have to come back in the morning because the manager wasn't around. To smooth things over we received free wifi - meh! After receiving the correct room - we asked to be compensated in which the manager replied, "We fixed it, everything is fine now." The hotel was situated near the beach and there was a nice bar and pool area. The drinks were a decent price, but the restaurant charged a whopping amount for a buffet - we passed. What really took the cake, was upon check out the receptionist informed us we owed 630 euros - even after checking in on the first day - I asked was everything covered and paid for and was told yes - by the same receptionist. We went back and forth for a good 30 minutes - even after I had to call expedia on