Unfriendly staff

Ok

The room was decent, price reasonable but the beds were hard with no spring. Also like sleeping on a slope not flat and hard as a rock.Comfort level is a zero

Hot tub & sauna were a nice bonus. A better view from that room would be nice and possibly an exercise room

Pretty good. A/c is window unit loud and not that efficient

horrible customer service

The room decor is dated and the hot tub area needs a makeover however it’s a great place to stay when up at the pass. Staff is friendly and helpful.

Price and offering did not fit.

Hotel is fine, nothing fancy but they keep it pretty clean. Very convenient if you’re skiing/hiking in the Snoqualmie Pass area.

The room was very hot when we arrived so we turned on the portable AC unit which worked for about 30 mins then blew out the fuse that controlled that plus half the room lights/outlets. We called down to front desk and he said he would check on it and that a few neighboring rooms had same problem. It was back on in 15 mins but then obviously happened again because, well, it’s obvious it was overloaded so it would continue to happen if everyone tried to use AC unit. It was way too hot not to use it so we tried again and it went off again. I have a feeling the neighboring occupants either left or moved because hours later, it appeared to stay on. Very frustrating when all you want to do is sleep. And the “view” from the room was disgusting - pretty much looked at old debris/trash.

This hotel was a convenient place for us to stay en route to our ultimate destination. The room was only moderately clean. They were having issues with the air conditioning. We accepted a room without and it was stuffy. The beds weren’t particularly comfortable. Located on a busy road, it was noisy all the time. The food at the attached restaurant wasn’t good, but the staff was excellent.

The front desk check in person was unfriendly and the room not only didn't have air conditioning, the only air that came from the vent was warmer than the temperature outside and the windows were made to not open, thus, it was very warm (mid to upper 70s) until about 11:00 pm. There was no phone or clock; however the room was well cleaned.

We left an item in our room after we checked out. Called the same day to say we left an item. Staff member was rude but said they had found a charger. We let them know we would not be able to be back in that location for a few days- was told that was fine. Made it back after rerouting the trip to accommodate going back there and they had no charger according to them. This was a couples trip and I usually would use this facility for my business as well....however, this experience was so negative, time consuming, and costly, I will take my business elsewhere. Also, the hot tub was broken...

The Summit Inn feels like it was a top of the line hotel 30-40 years ago, and while still decently maintained, it hasn’t had an upgrade since. I’ve stayed there twice now, both during the off season, and it has been cheap and relatively pleasant. The brewery and restaurant across the street are fantastic, perfect for an after-hike refuel. The attached restaurant has classic greasy spoon diner food and huge portions.

This is an old hotel an adjacent to two major ski areas. It probably is heavily used during ski season. They’ve actually done quite well in upgrading it, probably on a limited budget. It’s right next to I-90, a very busy freeway crossing the Cascade Mountains. The sink and bath tub is clean but has mineral discoloration. There is a portable A/C unit should it be needed and a portable space heater.

The air conditioner was broken and it was very warm upstairs. They didn't tell me the air conditioner was broken. The coffee pot didn't work and the hair dryer didn't work. Place is mess and has gone downhill terribly.

Quick and easy!

Place was probably in transition. No key cards and room HVAC did not work. WiFi also did not work. But, as far as bed and shower, very typical.

hot tub

Were given a room with cement wall view and hardly any other guests. Needed another pillow and to retrieve ourselves . Outdated rooms..

It may not be a 5 star property, maybe only a 3 but it gets 5 stars from me for the value, location, clean,... it perfectly serves my purpose and I know I'll be staying there again and again.

Old building needs some repair

The staff are friendly. The room was dated, and had an oder.

This hotel is conveniently located next to the Summit at Snoqualmie ski resort and Dru Bru Brewing. The rooms are pretty spartan and the beds were very firm, but the hotel was generally clean and the staff were very friendly. The attached Pancake House restaurant was actually really good. I'd stay here again.

Good location. Nice pancakes. Rooms are basic but good if you’re just there to sleep.

Location was great.

Alarms going off at 2 am was jarring..

Staff was nice and location is perfect. Appliances are very old so it's perfect for sleep or a place to unplug and dine out.

This property was quiet and nice.

This was a great place to stay after a day on the slopes.

Check in was quick and very personable. The facility is older and could use some updates but it is clean and maintained. The friendly staff make it worth supporting. It’s also close to some great areas!

Restaurant crew were exceptionally helpful and nice! Front desk lady has no personality to greet the public! On the edge of rude..