It was a decent stay

It was the worst experience I had in this hotel. I arrived Saturday afternoon, and I asked in assessable bathroom for my brother that is in a wheelchair and they told me that they were not any rooms with the accessible bathrooms. They never called me and notified me about that so I asked if I could get a discount and they told me no that it wasn’t their fault. I called other hotels and obviously being the long weekend. Every hotel was booked, so we decided to stay there Sunday afternoon we come with our room clean and our bed done and we came in the room our beds were still not made clean sheets. The trash were not taken out the bathroom smell bad like urine the room had a humid smell. We went and tell the front desk and the front said that we have to request when we want our room clean that was never notified to us never again oh my goodness in this hotel even come inside the hotel. It has like a fishy smell everywhere you go it’s dirty and it smells bad. Even the breakfast was cold. We had to open the cabinets to find the creamer spoons forks anything they did not have anything there for us to grab nobody was there to assist us .

This hotel was overpriced. It was averaged below average. The breakfast was only adequate. Definitely nothing to ride home about. No place to hang towels in the bathroom.

Límites & poor breakfast

There are restaurants close to the property and Chevron gas across the street.

Close to restaurants, stores, and the lake! Clean rooms with friendly staff.

Our first room was dirty, trash everywhere, dirty beds. They gave us another room but the air conditioner was broken. We slept horribly in the heat. They didn’t have any other rooms. There was only one lady running the entire hotel. I felt terrible for her they put her in those working conditions with zero support. They said it have a sofa bed and it did not. Some kids had to sleep on the filthy floor. We had to go to the store to buy them an air mat to sleep on. So disappointed in this stay. Then in the morning their electrical kept tripping and couldn’t get it to stay down so they closed down breakfast. Then the lady was like the best she could do was a 30% discount. We will not be staying here ever again!

This is a clean and well-kept property. Breakfast was sufficient.

A restroom smell like urine

Really a nice place. Great staff! They just need to pay a little bit more on details… our room floors had not been swept. And found hair mixed in with the towels.

I really like this Hotel, and all employees were very nice , pleas keep the good service..kindly Blanca Crislip

Walked in there was trash From the previous day, bathroom shower was a mess. AC just didn’t even work. I was miserable. Front desk people just gave me a trash bag and said here clean it up. I was shocked.

Lady who checked me in super nice guy at the desk heavy set had the most crap attitude ever 🙄 wont let that stop me.from being a return customer thank you

Good hotel for the cost, indoor pool was very nice.

AC unit was not properly working. Room was worn and dirty.

I reserved a 2 queen bed an they gave a one king bed all dirt and dusty. But when I went to tell them about it they gave me a discount because the hotel was sold out to change my room.

There was a strong smell on the corridor. The room overall was clean except for a dead bug inside the restroom. We stayed there for the included breakfast. I guess we were too late for it at 9:30 am because they had already picked up everything. It wasn’t great for the price.

Clean and nice room

Pretty decent place to stay. No major complaints.

I liked the chocolate chip cookie and when we needed extra towels we got them right away.

Staff is awesome

The check in was less than friendly. The suite I was on was dirty I think they forgot to clean the bathroom. I checked for dirty bed but that was clean. The whole room felt in need of a deep clean. The breakfast area was unkept. Dirty and I felt I better not eat anything or face illness. I’ll never stay here again.

Good place to stay family friendly

Needed Kleenex and front desk said housekeeping needed to get them. They did clean quickly so we could check in a little early which was nice.

Quiet

They did not have our room ready and when we got it the room was dirty so they made us wait another hour to go in so they made us late to our appointment. They had some other guests that their children made a huge mess in the swimming pool and they were running around everywhere they were and no staff ever asked them for respect for others. And to top it off someone made a dent to my vehicle and the property didn’t really care. This really ruined our vacation.

We stay here whenever we come to town, as we love it! We do miss the green Chiles, bacon or sausage during the week.I know it’s been a long while since the green Chiles were available at breakfast. The long haired guy that does the breakfast takes his time a bit too much. Others were waiting for plates for their food, some had to grab some from their rooms. Coffee seemed watered down and he’d leave the carafe on the machine after brewing and disappear. Other guests had to put it out. His lack of enthusiasm could be better. Never smiled. We were excited to have fresh brewed regular coffee this morning and sausage!! It was a different worker (we’ve seen him prior on our other stays) and he made sure things were well stocked for the busy crowds, and kept everything cleaned. And HE SMILES!!! We enjoy the restaurant across the street but didn’t want to pay for breakfast there every morning.

Great place to rest

It was overpriced and did not live up to the quality however the customer service at night was excellent by Karen

Fridge in room needed defrosting with a good 5 " layer of ice blocking its function. Otherwise all was Ok

Carpet ordor

Thin walls