The room housekeeper, Cyd a really great job of keeping my room neat and clean and stocked. The desk staff was responsive and I even got a room when I arrived early in the morning. Was a little difficult at first to figure out how to get my laundry done and were room service was because no one was answering the phone. Then I and where room service was because no one was answering the phone. Then I found the code

Nice and relaxing

Estuvimos 2 noches, cuando comentamos en recepción sobre el mal estado de la habitación nos contaron que el hotel tiene los pisos 7y 8 remodelados, el resto no. Estuvimos en el piso 4... Es realmente una experiencia

I need my confirmation number and I can’t get to it. Unable to log in. Please send it so I can get it without logging in. My check out is Dec 15. Thanks.

It was fine. Old property, not in the best neighborhood.

Just spent one night in Montevideo. Hotel was in convenient walking distance from the old part of the city and good parking option right in front. They allowed check out an hour later than usual without charge as I had an online meeting I had to complete 👍

Se olvidaban de hacer el cuarto pedí cama extra llegue a media noche y no había cama extra tuve que sacar otro cuarto por una noche porque a esa hora no había personal para colocar la cama yno entrábamos ,otro día llamo para room service nadie contestó el teléfono ni el restaurante ni la recepción me quede sin desayunar .Lo bueno está bien localizado dos cuadras de los comercios, restaurantes.

Property is getting old and could use an update. There is no air conditioning in the rooms at this time of year (September, their winter/early spring) and the rooms were quite hot. Flooring is scratched up to hell. Barely any space between the sink and the shower glass to enter the shower. It was a functional hotel but pretty average.

Very nice and beautiful area.

good place, rooms a bit outdated

There as a receptionist name Mariana that try to make me made to pay a covi test 360$ at the lab it was 80$ , she try to make me May again 189$ she was very inept treatend and rude confuse me . Se cud not even print my bording pass.. She ask me to take her to miami ?? Is she weird or gay? I am married . The rest was great and very nice . Te breakfast was good but boring as the rest . The rest of the staff were great The back area of the hotel was the old city dangerous after 7 pm. This lady scream at me and told me to remember that I were at ueruguay not at America . She also put me in a dirty room. And the cleaning lady don’t let her to do it . The other receptionists were adorable . I think that she hAve some kind of combination profit for her self’s from this bill excess . One of her peers told me that she left a mess. I love te nh hotels but this lady Make me feel unsafe and uncomfortable there.

Breakfast need to improve, more options of food.

Breakfast need to improve, more options of food.

Excellent

Excellent 👍👍👍👍

Location

Very disappointing that the restaurant is closed over weekends and the cafe food was mere snacks. Gym also closed

Repairs are an issue. Too much noise! Otherwise great!

It is okay for an affordable price but rooms should be cleaned better. My air conditioner had some weird noise and when I noticed it it was “fixed” but when put in High mode, the noise started again. Staff were very friendly though.

Property is in remodelation. This should be disclosed. Our room was dirty, walls covered with dust and mold. Air Conditioner was dirty and filters completed clogged with dust. Altough they putted us in another room, hotel staff did not apologize and seemed to be angry about our grievance.The hotel although centric its surroundings do not feel as a safe place to hang out at night.

Lots of renovations under way. No A/C. Supplied fan. Lots of tour buses unloading. Very good breakfast buffet. Sketchy broken elevator door. Nice location, but we got a city view. Maybe after the reno.

Beds are great and views are amazing. Breakfast was delicious

Great location to old town, port market, etc. Rambla right out front, easy walking distance to most attractions.

Great location, close to boardwalk and old city.Clean but outdated rooms.

Location is perfect, however it is not a 4 star hotel. All furniture is too old. All floors are dirty.

Location is perfect, however it is not a 4 star hotel. All furniture is too old. All floors are dirty.

Rude and not helpful staff. No hot water for mate, no kattle. No way to prepare the coffee and tea in your room. If you go to the restaurant to get hot water, you must have your thermo. Shower broke and leaking. Disappointed.

Furniture old and in regular conditions. Poor breakfast. Elevator needs maintenance Laundry can be much better

Furniture old and in regular conditions.Poor breakfast.Elevator needs maintenanceLaundry can be much better

I was very satisfied with my stay. The bed was very comfortable, and the view of the sea was quite stunning.

I was very satisfied with my stay. The bed was very comfortable, and the view of the sea was quite stunning.

Hotel was overall ok. Room size was adequate, lobby was nice and big, everything seemed to be in pretty good condition. We didn't have any issues with the area even though we were told it wasn't a good idea to go out in the evening on foot. Finding food outside the hotel in the evening was a bit of a challenge as most things were closed in old town. Hotel was quiet and it was an uneventful stay. I'd go back.