We recently returned from a trip to Egypt, and during our stay in Cairo, we chose the Zamalek Hilton. From start to finish, our experience exceeded all expectations. Situated in a peaceful area on Zamalek Island with views of the Nile, the hotel’s location couldn’t be better for anyone looking for a calm retreat within Cairo. Our arrival was seamless—we checked in around 8 p.m., and the process was flawless. To our surprise, we were informed of an upgrade, which we assumed was simply to a higher floor. Instead, we were given a massive suite on the 23rd floor, complete with three spacious bedrooms and balconies offering stunning views of the Nile. The suite was immaculately clean, remarkably quiet, and provided a restful atmosphere after a day of sightseeing. Housekeeping was attentive, providing fresh bottled water daily and keeping the space spotless. The Hilton Zamalek also offers delightful restaurants where we enjoyed meals accompanied by gracious, attentive service. The pool area was another highlight, beautifully positioned with views of the Nile, adding a relaxing spot to unwind. What truly set the Zamalek Hilton apart for us was the personal touch in every detail. The staff went above and beyond to make our stay special, making it more than just a hotel visit but a truly memorable experience.

It was a lovely place to stay. Husna who checked us in made me and my kids feel so welcome. She did everything she could to make this stay as wonderful as it could be for my parents and sister too. We would stay there again!

Everything from Checking in to checking out was excellent.. Staff very friendly, polite and professional… One of my best stays and will certainly come back when visiting Cairo.

Over all average

We had a great time playing in pool. Excellent quality service and stylish Hotel.

Clean

Nice staff

Located in the quiet and safe neighbourhood of Zamalek, overlooking the river Nile. It was a clean and safe hotel. Although the property is in need of repairs, and although it was not necessarily one of the best Hiltons we have stayed in, the staff nonetheless did their best to address whatever issue came up during our stay. The assistant front desk manager (Ibrahim Ahmed Shaltoot) was particularly helpful and caring when we complained about a maintenance issue with the room and the slight injury my wife suffered. The only issue that might ne worth looking into, is the smell of smoke coming in through the air conditioning in a non smoking room, which was acute when the AC is above a certain temperature. Thank you to the following people for their hospitality: The checkin staff (Hazim), The restaurant staff (Mahmood, Hanen, Abanoud) and Hassan the room service manager. Will definitely consider staying here again.