Had an amazing stay in the suite! Very clean, cozy and comfortable! My only recommendation would be to defrost the freeze often because the food i had brought got frozen in the refrigerator with in a hour lol but other than that it was perfect! Ladies at the front desk very helpful and friendly!

We checked for 2 days had 4 people the room only had 3 towels. Couldn't get another towel from house keeping. Had to go to front desk. When we checked in the employee at the front desk was rude to my husband because he needed to use the bathroom. The building stinks. Our keys didn't work. Our phone in the room didn't work. When i had to request a cot the guy that dropped it off said rudely that he didn't understand why we needed one when we had a king size bed and a hideaway couch.. Overall Im glad we only needed a spot to sleep. The rooms also didn't have screens on the windows which is a hazard.

Good. Power out at house so in a hotel for a few.

The room smell a lot like cigarettes. And the hallways smell like marijuana. Loud neighbors.

The property was rundown and dirty. The staff were pleasant enough and the bed was comfy but would not stay here again because of the floor in the hotel and other areas was were not clean.

This was the worst stay ever. I called in two days before to make sure they had a crib as it’s listed on the amenities list. I was told I would not be able to get one because I booked through hotels.com. I also asked if the room would have a mini fridge, I was told rudely that all rooms have mini fridges. When I arrived, I was not surprised by the service waiting for my room key. When I asked about the crib, I was told she would need to go find one if they had any left. When we got to the room it smelled wet and when I went to crack the window there was no screen and window didn’t lock. There was no mini fridge or microwave and the bathroom wasn’t clean. When we called down there was so much attitude and us being told there was nothing they could do. When I mentioned I was going to call the higher ups they told us to hold on they would be up soon. The manager came up gave us keys and said the new room is two doors down. The new room was the one that I paid for with the correct amenities that we were told originally wasn’t available. Plus there was a crib in the room. We had to call to ask for towels and was told to come down and get them and the room was not cleaned the 3 days we were there. The only way into the hotel from the parking area is up three stairs through an emergency exit. When I thought we had seen it all we found ants in the bathroom, on the second floor. The only positive thing was the nice cleaning lady who greeted us as we left our room.

The hallway reeked of cigarette smoke. Our beds were hard and uncomfortable. In the morning we found tiny ants teeming on the beds. It was next door to a parking garage, so all night car alarms were chirping as people locked their doors.

The two ladies at the front desk were very rude. I have a heart condition and I was put on the 3rd floor and after I climbed the 3 flights up i called the front desk to maybe get on a lower floor and she argued with me continuously and told me there was nothing else available. I dont believe she checked even because i waited a 1/2 hour and i called her. And again she was rude