Convenient to Waterftront with City Bus Tours and Market Place. We felt safe walking front the stairs in front of the restaurant to the lower street. We could view ships on the waterway.

Good location . Good service.

Very quiet and comfortable room across the street from the aquarium and the tourist strip by the harbour.

Room is too small.

The hotel is part of what was once a jail. Room was clean comfortable and a good size. Tea and coffee making facilities. Right next to the aquarium and all that the waterfront has to offer

Great location within V&A. Spacious clean and comfortable room. Very safe location with parking. Staff very friendly and helpful

Location, Location, Location! This hotel was within walking distance to the V&A waterfront, which gave us so many options for activities and tours.

Conveniently located next to the V&A Waterfront, this property was a great choice for those looking to be close to the action at an affordable cost. While rooms were on smaller side, they are perfect for the travelers on the go.

Needing some upgrading

For a family of 4, it was a bit tight, but wonderful location and free parking!

Very unique mix of hotel, business school and prison, loved it!!

The room is compact. I recommend if you want to be walking distance to the Waterfront. Being close to the waterfront is a must. This hotel is budget friendly and there is daily buffet breakfast.

Nice comfortable stay for 3 nights

Nice hotel, great location, across the street from “hop on hop off” transportation, many restaurants, walking distance to mall 5 minutes, would stay again

Great historical building! comfy, clean and conveniently located.

Very comfortable rooms, ours one of the large ones. Stayed 1 week. The room we booked through Expedia was a small inconvenient room, not what I requested, but the staff graciously moved us to another, larger room. Hotel VERY convenient, like across the street, to Alfred & Victoria Waterfront, Aquarium, lots places to dine. Concierge services very accomodating and informative. Breakfasts "sumptuous" and became our major meal of the day. If/when we return to Cape Town this will be our residence.

This was a jail in it's past life. The rooms are minute, basic, austere. It is smaller than dorm rooms and very poorly laid out. To get to the bathroom, you have to close the bedroom door and vice versa. There is an ironing board hanging on the wall! I had no shelves in the closet and one tiny drawer at a desk. They say students come to the business school next door, but then don't call it a hotel.A hostel maybe? After a few days they did move me to a bigger room and that was more comfortable. Be sure what you are booking. The family rooms are awful. The staff was very polite, helpful and as accommodating as they could be under the circumstances, commenting that other people complain about the size and cramped rooms. And the soap, shampoo and conditioner in one?? Cheap! I will not return,

Our stay was fabulous and the staff were courteous and professional. The rooms were clean and the food was great. Our kids loved the stay and they enjoyed every moment to the point that they sometimes never wanted to leave the room.

The rooms are great in terms of having being spacious but the rooms are not uniform in that we booked two adjacent rooms and one was clearly more modern with newer features while the other one was old. The developments around the hotel disrupt the peace and tranquility of the place

Very uncomfortable. Being originally a prison, the hotel suffers from subpar room design. While it's suitable for solo occupancy due to the lack of proper separation between the bed and toilet areas, using the restroom in a shared room is inconvenient, resembling the layout of a prison. In a city with poor security like Cape Town, the only advantage is its proximity to the V&A.

1. We did not get the room we requested, they wanted to put us in a room in the next building, which we declined as it looked more like dormatory style, after some persuasion Dean at reception finally found us a room on the 2nd floor. 2. At night the aircon started leaking, got towels from reception to stop the passage from flooding. The next day after more persuasion, we were moved to a similar room few doors down. Furthermore, their systems were offline, they could not give us card keys, the cleaning lady had to open our room door for us, after much, much persuasion, we received a temporary card. Considering our huge inconvenience, management could have at least offerred an upgrade, which was not even proposed. All we got was sorry, there's nothing we can do. 3. We found it quite of the lady at housekeeping who does check-ups on whether we have and ironing&iron etc, she knocks once on the door and then opens it, not waiting for the people to answer, we found this behavious absolutely rude as one of us could be in the shower or changing. She did this twice. 4. Very noisy - people opening and closing doors has an impact on other room doors...the acoustics/insulation is very poor. This particular Protea Hotel does not keep up to the Protea name. We had a very dissatisfied disappointing stay.

Excellent, very comfortable beds, and easy safe walking distance to VA waterfront

Helpful staff and very convenient for V&A

2nd Rm room worked well for 3 adults.

Excellent

Excellent, clean friendly

Great property across the street from the Aquarium and 2-3 block walk to V&A Waterfront shopping/entertainment

The first room I was given smelled like cat wee. I asked to change rooms and the request was filled straight away. Staff at this hotel are helpful and accommodating. The room was large and well appointed, the only criticism is the same I encountered in other hotel rooms in South Africa, mouldy shower cubicals. The rooms could do with a deep clean, but other than that, this hotel is convenient in that it is walking distance to the V &A waterfront and good value for money. There’s a self serve fruit flavoured water fountain and coffee in the reception area which is welcome.

Great location for the V&A just a stroll down the steps at the back of the hotel. Car parking free. Very clean and spacious room. We had a double. Good room facilities, usb socket. Separate bath and shower. Late Check if available. Friendly knowledge and professional staff from all to included housekeeping, bar and reception. We did not eat at hotel as stayed for one night only but food did look good. Only downside not a lot of bar/ lounge space to relax as this is situated at the back of the restaurant.

This is a very nice hotel, but for some reason they scheduled painters to paint in the lower level of the building I was staying in. The lacquer based paint produced horrible fumes that permeated the rooms as there was a large open area between the levels.

Great location and great staff.

We were extremely pleased with our recent five night stay at the property. It is located very close to the city sightseeing pickup/drop off point, the Aquarium, the Watershed and the rest of the waterfront. Literally a five minute walk from the lobby - super convenient especially if it's raining. The staff we encountered were all polite. Check-in and out were easy. They assisted us with laundry and arranging for transportation to the airport. The property is clean and secure. We ate at the daily breakfast buffet and for one dinner at the restaurant. They offered good variety and quality. I would definitely recommend this property for visits to Cape Town.