It was a great trip enhanced by the items around the hotel at Legoland.

Nice and interesting hotel. The child really liked it. The buffet was unbelievably expensive and the staff, when asked about a taxi, said that it was not part of the job description. That's a big minus.

Good facilities and everyone at the desk was super helpful Close to legoland of course Great atmostphere

Very close to the Legoland. Not many atractions for children. Breakfast could have more options for hot food. No AC in the room, very hot.

This property was not willing to accommodate a human error when booking. I do not live in Europe. I was making a reservation for Legoland in my hometown and somehow.. clearly human error.. the reservation was made for the Denmark location. Again I live nowhere near Denmark. I immediately got in touch with Expedia the instant the confirmation page came up. They attempted to speak to employees at this property however the property stood by their “rules” and denied any kind of refund. This is clearly a reflection on Lego and how little they value their clients. I did make a second reservation at Legoland New York for my family since I did not want to disappoint my 4 and 6 yr olds and we spent quite a bit of money while there! Unfortunately the experience with the booking error left a terrible impression and I do not see us visiting any of the Legoland parks again. The money would be better spent somewhere else where the individual customer is more greatly appreciated.

The place is fantastic but the waiters not all only the big guy was really good good but the others need so manners !!!!

Great family oriented hotel. Buffet dining options were good for breakfast and dinner. Rooms are comfortable with some English speaking TV channels. Walk out the door to Legoland!

Great location. Staff are friendly and very helpful.

Fantastic theming throughout the hotel. There was loads for kids to do. Lots of activities, LEGO building, competitions. Would definitely return, Lego friends room was amazing but a little tired

Horrible service from the staff. Bed really bad and the room dirty.

Nice experience

Overall nice but Not the Money worse it. Breakfast was loud, full and everything was empty.

Nice

Ok

Amazing place for kids who love Lego, lots of play areas around the hotel to keep them busy, friendly staff and great food. Best place for a weekend away with kids!

Great staff & place to stay given the proximity to Legoland & the short walk to the Lego House. Cleanliness generally was good but the Lego characters in the bedroom are very dusty, the hotel needs to sort this out. Food wise, breakfast is fair but needs more fruit. The evening buffet is ok but only for one night. The staff are excellent.

so disappointing - nintendo consoles everywhere. You are going to the Lego hotel not the Nintendo hotel. Rooms are tired and need a refresh.

Hotel was great. Kids loved all the Lego statues everywhere and build stations.

Rooms worn down, food overpriced

Everything was awesome

Kettle in room had mould in it when I went to use it. Was replaced by housekeeping. Room I was in (305) was tired and in need of a renovation. Chips in tiles in bathroom, bleach stains on the carpet, no USB outlets among the issues. Not worth the price I paid. I do want to say the front desk staff were understanding of the issues and were extremely helpful when asked.

February weekdays was the right choice. Hotel was not busy and felt like we had it for ourselves. Overall very good experience. Perfect for Lego lovers of all ages. Close to everything around (and there is plenty). Highly recommend.

Great for kuds

Everything was perfect. We had a Lego inspired room facing the park. Friendly staff, nice rooms, good breakfast.

The location cannot be beat for visiting Legoland. The park view room did have a nice view of the park. Customer service isn’t great at all. Food is very overpriced and mediocre at best. It’s very near the airport so arriving planes rattle the room.

Great spot for Lego-loving children. The room and hotel were all very well themed. The room was small but clean. A little outdated but clean. A gifted Lego set was waiting on the bed for my child which was a great way to start the visit. There was activities all over the hotel for them to participate in and filled the time for the evening we were there before our reservations in the morning. My son even won a building contest and was gifted another Lego set. There was a great little store with Lego clothing I haven’t seen elsewhere. We only ate the included breakfast and it was great. We’re vegetarian and there was plenty of options for us in addition to a lot of meat dishes. I also noticed an allergy friendly station set up for those who needed. As an adult it probably wouldn’t be my first choice but as a parent with kids who love Lego it was absolutely perfect. A great spot to be when visiting the Lego attractions.

Everything was amazing, but the room felt cold. We had the heater on high, but was not heating enough.

Near Legoland

Value for money

Our family room was very dusty and dirty. Despite of we informed the reception, they didnt clean it any better. There was used socks, baby pacifier etc. under beds and sofas and the cleaner didnt remove them during our visit although we informed the reception. Our child got asthmatic symtoms and fell ill because of dusty room. Unfortunaly I cant recommend this hotel.

It was a unique experience to stay in such hotel inside the LegoLand. The hotel is totally different, very interesting for families with children. The prices are high. We stayed in park view room which was spacious enough for the family. The thing i don't like was the absence of air conditioning in the room. The breakfast is good but can be better for the high price paid for the room.

The room smelt awful and the cost of the buffet dinner was outrageous, as was the bar prices, not to mention the 20 minute wait time to get served at the bar was ridiculous. That aside, our son loved the themed room and there are lots of play areas in the hotel for the kids to play. LEGOLAND was fabulous as you’d expect and access was easy via a bridge from the hotel.